NHS acute and primary care

Accessing the new Norwich practices health and walk-in centre

Format: Booklet A5

The Timber Hill Health Centre has now moved to Rouen House, with the new name of Norwich Practices Health and Walk-In Centre.

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Maximum Order: 10


Advice from your NHS ambulance service

Format: Booklet A4

How to make the 'right call', the 111 service, and CPR instructions.

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Maximum Order: 20


Are you claiming free treatment? (factsheet)

Format: Factsheet A4

Don't assume you're entitled! Certain groups don't have to pay NHS dental treatment charges. You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and private, you will still have to pay for the private treatment.

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Choosing your hospital

Format: Booklet DL

If you need to go to hospital to see a specialist, in most cases you now have the right to choose which hospital your GP refers you to.

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Maximum Order: 200


Diabetes info card

Format: Business card

Information and advice for people with Type 2 diabetes.

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Maximum Order: 100


For aches, pains, coughs and colds - ask your pharmacist

Format: Poster A4

This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.

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Maximum Order: 2


For heartburn or indigestion - ask your pharmacist

Format: Poster A4

This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.

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Maximum Order: 2


Going to hospital? You choose where to go

Format: Poster A4

This double sided poster/leaflet gives patients information on how to decide on a hospital for their treatment and includes a brief explanation of the different reasons for choosing one hospital over another.

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Maximum Order: 50


GP online services - quick, easy and secure

Format: Booklet A5

Someone can now book appointments, order repeat prescriptions and even access their GP records online. It's quick, easy, and the information is secure.

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GP out-of-hours service

Format: Booklet DL

This leaflet contains information about the GP out of hours service, which provides urgent, emergency primary healthcare and treatment in Norfolk. It is available at night, weekends and during public holidays.

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Maximum Order: 200


Health advocacy in Norfolk

Format: Booklet A5

If you are unhappy about an NHS service you have received, you can contact this free, independent and confidential service.

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Help when you need it most

Format: Flyer A5

Provides details about a directory of information, services, organisations and support groups for any adult who has a life limiting illness and their relatives, carers and friends.

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Maximum Order: 50


Heron (poster)

Format: Poster A4

Poster promoting Heron and what information is available on it.

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Maximum Order: 20


How do I give feedback or make a complaint about an NHS service?

Format: Booklet DL

Most NHS care and treatment goes well but sometimes things can go wrong.

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Maximum Order: 10


Keep your vaccines healthy (A4 poster)

Format: Poster A4

Information for health professionals on vaccine ordering and storage. Vaccines wasted through mis-ordering, being left out of the cold chain, being allowed to go beyond their use-by dates, and fridge failures cost the NHS thousands of pounds every year. At a time when we are all having to be much more careful with our budgets it is particularly important that we are vigilant around the use of valuable resources. Following the advice in this poster will ensure that vaccine wastage is kept to a minimum.

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NHS dental services in England

Format: Booklet DL

This leaflet explains how to find an NHS dentist, what treatment you can expect and how much it will cost from 1st April 2016.

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Maximum Order: 5


Patient Advice and Liaison Service (flyer)

Format: Flyer DL

Norfolk Community Health and Care's Patient Advice and Liaison Service (PALS) can help patients, families and carers to find the information they need, provide advice and support, listen to concerns and suggestions and help improve local NHS health and care services.

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Maximum Order: 50


Please don't ask your GP for medicines which can be bought at the pharmacy

Format: Poster A4

This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.

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Maximum Order: 2


Preventing pressure ulcers

Format: Booklet A5

This guide lets you know what you and your carer can do to help prevent developing a pressure ulcer. AVAILABLE TO NCH&C STAFF ONLY.

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Maximum Order: 50


Respect us - health assistant

Format: Poster A4

The 'Respect Us' posters promote the 'Your Choice of Treatment' message to mental health/ learning disability settings.

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Maximum Order: 10


Respect us - staff nurse

Format: Poster A4

The 'Respect Us' posters promote the 'Your Choice of Treatment' message to mental health/ learning disability settings.

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Maximum Order: 10


Secure handling and storage of drugs and medicine

Format: Poster A3

This poster highlights the message that we can all work together to create a pro-security culture.

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Maximum Order: 5


Secure in our maternity and paediatric care units

Format: Poster A3

This poster highlights the message that we can all work together to create a pro-security culture.

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Maximum Order: 5


Secure in our protection of property and assets

Format: Poster A3

This poster highlights the message that we can all work together to create a pro-security culture.

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Maximum Order: 5


Secure in our protection of staff against violence

Format: Poster A3

This poster highlights the message that we can all work together to create a pro-security culture.

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Maximum Order: 5


Shared your organ donation decision yet? (football)

Format: Booklet DL

This leaflet encourages people to join the NHS Organ Donor Register and to talk about their donation decision with family and friends.

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Maximum Order: 5


Shared your organ donation decision yet? (taxi)

Format: Booklet DL

This leaflet encourages people to join the NHS Organ Donor Register and to talk about their donation decision with family and friends.

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Maximum Order: 25


Shared your organ donation decision yet? (teacher)

Format: Booklet DL

This leaflet encourages people to join the NHS Organ Donor Register and to talk about their donation decision with family and friends.

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Maximum Order: 25


Shared your organ donation decision yet? Information for the black community

Format: Booklet DL

This leaflet encourages people from the black community to join the NHS Organ Donor Register and to talk about their donation decision with family and friends.

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Maximum Order: 20


Sore throat? Cough? Cold? Or tummy troubles? We can help (A4 poster)

Format: Poster A4

A poster to be used in Pharmacies to support the Stay Well Pharmacy campaign.

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Sore throat? Cough? Cold? Or tummy troubles? We can help (landscape poster)

Format: Custom size

A poster to be used in Pharmacies to support the Stay Well Pharmacy campaign.

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Supporting your independence and wellbeing with Telehealth and Telecare

Format: Booklet DL

This leaflet contains information and advice about equipment that can help people with a long term condition to live independently and manage their condition better.

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Maximum Order: 50


Taking antibiotics when you don't need them puts you and your family at risk (A4 checklist poster)

Format: Poster A4

A checklist poster for the Antibiotics campaign; with pharmacist and doctor call to action.

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Think you need medical help right now? Call 111

Format: Poster A4

‘Help Us Help You’ is a new overarching brand that brings together a family of campaigns incorporating messages about flu, staying well in winter, NHS 111, pharmacy and extended GP hours. It aims to help people understand how to navigate the NHS and get the right help and advice they need in the most timely and appropriate way.

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Understanding intermediate care, including reablement

Format: Booklet A4

A quick guide for people using intermediate care services.

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Vision screening for 4 to 5 year olds - information for parents

Format: Booklet A5

The NHS recommends vision screening at age 4 and 5 years. It is to help identify children with reduced vision in one or both eyes. The aim is to detect any problems early so that a child can receive effective treatment.

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We can help you with minor health concerns (A4 poster)

Format: Poster A4

A poster to be used in Pharmacies to support the Stay Well Pharmacy campaign.

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We can help you with minor health concerns (landscape poster)

Format: Custom size

A poster to be used in Pharmacies to support the Stay Well Pharmacy campaign.

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We're here for you, for longer - GP & Nurse Access (A4 poster)

Format: Poster A4

An A4 poster referencing GP availability to support the GP Access (Evening and Weekend General Practice Appointments) campaign aimed at all adults.

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We're here for you, for longer - GP Access (A4 poster)

Format: Poster A4

An A4 poster referencing GP availability to support the GP Access (Evening and Weekend General Practice Appointments) campaign aimed at all adults.

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We're here to help you stay well this winter (leaflet)

Format: Booklet A5

This leaflet contains some important information from the NHS to help people to stay well this winter.

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Maximum Order: 10



Why have I been referred urgently to the hospital?

Format: Booklet A5

A leaflet explaining the urgent two week referral system. Available as download only.

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Worried you have an urgent medical concern? Call 111 (A3 poster)

Format: Poster A3

This poster promotes the new 'Call 111' campaign. It aims to raise awareness of the services that are available to all members of the public. The strategic aim of the NHS 111 regional campaign is to relieve pressure from A&E by encouraging the public to call NHS 111 instead when they need non-emergency medical help, so they can receive clinical advice or, if necessary, be directed to a more appropriate local service for their medical needs.

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Maximum Order: 1


Worried you have an urgent medical concern? Call 111 (A4 poster)

Format: Poster A4

This poster promotes the new 'Call 111' campaign. It aims to raise awareness of the services that are available to all members of the public. The strategic aim of the NHS 111 regional campaign is to relieve pressure from A&E by encouraging the public to call NHS 111 instead when they need non-emergency medical help, so they can receive clinical advice or, if necessary, be directed to a more appropriate local service for their medical needs.

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Maximum Order: 1


Worried you have an urgent medical concern? Call 111 (card)

Format: Business card

This double-sided concertina card promotes the new 'Call 111' campaign. It aims to raise awareness of the services that are available to all members of the public.

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Maximum Order: 10


Your choice of treatment (doctor)

Format: Poster A4

Poster warning that verbal or physical abuse of staff could result in prosecution.

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Maximum Order: 10


Your choice of treatment (hands)

Format: Poster A4

Poster warning that verbal or physical abuse of staff could result in prosecution.

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Maximum Order: 10


Your choice of treatment (nurse)

Format: Poster A4

Poster warning that verbal or physical abuse of staff could result in prosecution.

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Maximum Order: 10


Your choice of treatment (paramedic)

Format: Poster A4

Poster warning that verbal or physical abuse of staff could result in prosecution.

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Maximum Order: 10


Your choice of treatment (primary care)

Format: Poster A4

Poster warning that verbal or physical abuse of staff could result in prosecution.

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Maximum Order: 10