Carers
A key to keep you safe
The Key to Keep You Safe is a simple but very effective idea to help keep those who may be vulnerable safe. A key fob which on one side give the 24-hour adult social services number and on the other a space for an ‘in case of emergencies’ number which could be relative or friend.
A practical guide to healthy caring
The advice in this booklet will help someone who looks after a friend or family member or have any form of caring responsibilities, but it is written to be particularly relevant for those who are about 65 years or older and are new to caring.
Are you a young person looking after someone in your family? (flyer)
If you are a young person looking after someone in your family, then support is available for you and your family.
Can you help a fellow worker to be there for somebody? (employers pack)
This is an employer's guide to helping Norfolk's hidden carers.
Care and support in Norfolk (A4 factsheet)
A carer’s assessment will give you the chance to discuss how caring affects your life and find out about support services, emergency help, breaks and financial help to support your wellbeing and help you continue caring.
Careline community service (leaflet)
Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.
Carers Handbook 2021-22
Carers Matter Norfolk is here to help you while you care for a member of your family or a friend. Recognising that you are a carer and that you sometimes need help and support is an important step. Getting information, advice and support at an early stage can enable you to continue caring with confidence and help prevent crisis. The intention of this handbook is to assist you in many of the situations you might find yourself in as a carer. It was developed by carers, for carers, but it's not meant to replace the immediate human support you may need.
Carers Matter Norfolk (A4 poster)
This poster promotes all the services that Carers Matter Norfolk provides. It offers support for anyone in Norfolk who is an 'unpaid carer', looking after a family member or friend.
Carers Matter Norfolk (booklet)
Are you looking after a friend or family member, who due to illness, disability, mental health or an addiction cannot manage without your support? If so, you are one of 1000,000 unpaid carers in Norfolk. Carers Matter Norfolk is here to support you.
Carers Matter Norfolk - helping you to be connected (booklet)
Carers Matter Norfolk can support unpaid carers by phone, live chat or in person. Being 'online' is a useful way for you to stay connected.
Carers Matter Norfolk - with carers at the heart of everything we do
Carers Matter Norfolk is the new support for unpaid carers across Norfolk. There are lots of new and different types of support that is being provided to carers, all of which have been created to be flexible around carer's lives and what matters to them.
Caring for someone - how to get the support you need (booklet)
This guide explains your rights and the benefits, services and support that may be available to help you look after someone else.
Chris made it further than ever before (leaflet)
The Department of Health and Social Care’s ‘Made With Care’ recruitment campaign will run continuously until March 2022, to encourage people to pursue a rewarding career in adult social care. Created to support care providers in recruiting the dedicated staff they need, this campaign shows the amazing work that care workers do, celebrates the way they empower the people they care for and shines a light on the emotional rewards of the role.
Collecting a prescription for someone? Are you a carer? (A4 poster)
If you are looking after a family member or friend, CMN offer a range of support for you and the person you care for. This poster is for the use of Pharmacies only.
Could you use a little extra help at home? - Support at home in Norfolk and Suffolk
Following a discharge from hospital we can smooth the process of settling back into a normal routine and enable people to regain their confidence and independence.
Eva alarm user guide
The Careline Eva alarm offers peace of mind and reassurance round-the-clock. Worn around the neck, our pendant is comfortable and discreet. By the touch of a button, our call monitoring centre can contact family, friends or the emergency services if needed, 24 hours a day, 7 days a week.
Five ways you can make a big difference to young carers (A5 leaflet)
Young carers say they feel invisible and often in distress, with up to 40% reporting mental health problems arising from their experience of caring. This leaflet provides some important tips on how you could make a difference to a young carer.
Free independent and confidential support for young carers and their families
Is there a child or young person looking after someone in your family who, because of illness, disability, mental ill health or an addiction, cannot manage their support? If so, Carers Matter Norfolk is here to help, offering tailored support for the whole family: addressing the practical and emotional needs of the young carer, the person they are caring for and other family members.
GO personal alarm guide
The GO alarm offers peace of mind and reassurance on the go. The GPS device allows the user to call for help with the touch of a button. Whether you are walking your dog or shopping with friends, the GO helps to keep you safe and independent.
Helping you to be connected (A4 poster)
Are you looking after a family member of friend? Being online is a useful way for you to stay connected. We can help you get online safely.
I can be applying mum's dressing one minute and collecting her presciption the next (postcard)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I can be applying mum's dressing one minute and collecting her prescription the next (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I cook my dad's breakfast every morning and prepare his dinner too (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I help my Dad to remember - I am a carer (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I help my dad to remember - I am a carer (postcard)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I look after my Mum before school - I am a carer (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
If you look after someone, who looks after you? (tattoo)
Carers Direct is a free, national service. It offers information, advice and support for people who care for someone else. This postcard promotes the phone number and website for the service.
In my place - carers emergency service
If you're caring for someone over the age of 18 it's important you get a carer's emergency card. This will ensure that that person will be safe if you're caught up in an emergency.
Looking after someone - information and support for carers in England
Looking after someone is a guide for anyone caring for family or friends. The guide outlines your rights as a carer and gives an overview of the practical and financial support available.
Looking for information on care and support? (A4 poster)
This poster promotes the Care Choices comprehensive guide to choosing and paying for adult care and support.
Mobility aids service in Norfolk (leaflet)
For someone having mobility problems, the right equipment can mean the difference between maintaining an active life and being isolated at home. The British Red Cross mobility aids short-term loan service helps thousands of people every year.
Norfolk - your guide to care and support for adults 2022/23
This comprehensive guide provides useful information to help you, and anyone you know, stay independent, safe and well for as long as possible. The guide provides details of organisations that can support you. If you require larger quantities, please contact us at hils@norfolk.gov.uk.
Norfolk Swift Response (factsheet)
Norfolk Swift Response is a free 24-hour service you can call if you have an urgent, unplanned need at home but don’t need the emergency services. If, for example, your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing.
Respect - recommended summary plan for emergency care and treatment - info for nursing/residential care home staff (A4 factsheet)
ReSPECT (Recommended Summary Plan for Emergency Care and Treatment) is a process that creates personalised recommendations for a person’s immediate clinical care in a future emergency in which they cannot make or express choice. It provides a summary plan with recommendations to help health and care professionals to make immediate decisions about that person’s care and treatment.
Speak up - furrowed brow (A4 poster)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - hand money (A4 poster)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused then we can help (furrowed brow)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused then we can help (hand money)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused then we can help (young woman)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused then we can help (younger male)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused, then we can help (older woman)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - older woman (A4 poster)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Sue made her call (leaflet)
The Department of Health and Social Care’s ‘Made With Care’ recruitment campaign will run continuously until March 2022, to encourage people to pursue a rewarding career in adult social care. Created to support care providers in recruiting the dedicated staff they need, this campaign shows the amazing work that care workers do, celebrates the way they empower the people they care for and shines a light on the emotional rewards of the role.
Urgent unplanned care needs? Fallen but unhurt? Call Norfolk Swift Response
This 24-hour service provides help, support and reassurance if someone has an urgent, unplanned need at home but don’t need the emergency services.
Vibby fall detector (leaflet)
Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.
When am I going home? - information for carers (leaflet)
Once people have had the care they need in hospital, research shows that going home will help them get better much faster.
Young carers needs assessments - your guide
Helping young carers, young adult carers and their families in Norfolk. Up to 12,000 children and young people in Norfolk are carers. They help look after a family member or friend who is ill, disabled, or misuses drugs or alcohol.
Young carers needs assessments - your guide (A4 poster)
Helping young carers, young adult carers and their families in Norfolk. Up to 12,000 children and young people in Norfolk are carers. They help look after a family member or friend who is ill, disabled, or misuses drugs or alcohol.