Help with health costs

A quick guide to help with health costs - HC12

Format: Booklet DL

The National Health Service (NHS) is, mainly, for the benefit of people living in the United Kingdom (UK). If a person is accepted for NHS treatment it is generally free, although there can be charges for some things. You need to meet the conditions described in this booklet to be exempt from charges for NHS treatment.

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Are you claiming free dental treatment?

Format: Booklet A5

This downloadable leaflet contains information on eligibility for patients to help them understand whether they're entitled to free dental treatment and let them know about other ways of getting help with their costs.

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Are you claiming free treatment? (factsheet)

Format: Factsheet A4

Don't assume you're entitled! Certain groups don't have to pay NHS dental treatment charges. You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and private, you will still have to pay for the private treatment.

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Can you claim free NHS prescriptions? (patient leaflet)

Format: Booklet A5

Not everyone can claim free NHS prescriptions in England. Checks are made on free NHS prescriptions to prevent and detect fraud and error.

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Claim for for a refund of optical charges - HC5(O)

Format: Form A4

This form can be used to claim back the cost of a sight test, glasses or contact lenses on low income grounds.

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Maximum Order: 100


Claim form for a refund of NHS dental charges - HC5(D)

Format: Form A4

This form can be used to claim back the cost of NHS dental treatment for people on a low income who may be entitled to a refund.

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Maximum Order: 100


Claim form for a refund of travel costs to receive NHS treatment - HC5(T)

Format: Form A4

You can claim help with the cost of travel if you are on a low income and have made an additional journey to receive NHS care following a referral by a doctor (GP or hospital doctor) or dentist.

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Maximum Order: 100


Don't assume you're entitled to free dental treatment (digital screen)

Format: Screensavers / waiting room screen promotions

A digital screen that can be used in dental practice settings. If you claim when you're not entitled, even by mistake, you could face a penalty charge of £100 plus the cost of your treatment.

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Help with health costs (HC11)

Format: Booklet DL

The National Health Service (NHS) is, mainly, for the benefit of people living in the United Kingdom (UK). If a person is accepted for NHS treatment it is generally free, although there can be charges for some things. You need to meet the conditions described in this booklet to be exempt from charges for NHS treatment.

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Help with living costs (A5 booklet)

Format: Booklet A5

You may be struggling with living costs for a range of reasons. This leaflet tells you what support is available and how to get advice. You can also find this information on our website www.norfolk.gov.uk/costofliving.

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Help with living costs (easy read)

Format: Factsheet A4

You may be struggling with living costs for a range of reasons. This leaflet tells you what support is available and how to get advice. You can also find this information on our website www.norfolk.gov.uk/costofliving. This is an easy-read version.

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NHS dental services in England (leaflet)

Format: Booklet DL

This leaflet explains how to find an NHS dentist, what treatment you can expect and how much it will cost from 24th April 2023.

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Not all benefits entitle you to free dental treatment (A4 poster)

Format: Poster A4

A downloadable poster featuring a mobile phone is suitable for use outside dental practice settings.

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Not all benefits entitle you to free dental treatment - dentist (A4 poster)

Format: Poster A4

A downloadable A4 poster for use in dental practices to help encourage patients to check whether they're entitled to free dental treatment. You can use the online eligibility checker at nhs.uk/checkbeforeyoutick.

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Reduce the cost of your hormone replacement therapy - HRT - woman (leaflet)

Format: Flyer A5

An HRT Prescription Prepayment Certificate (HRT PPC) could save you money if you pay more than two HRT prescription charges within 12 months. The HRT PPC covers an unlimited number of listed HRT medicines for a year for a one-off charge, equivalent to two single prescription charges.

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Worried about money this winter - older woman (A4 poster)

Format: Poster A4

Find FREE help and advice from trusted local charities and organisations in our Winter Advice Hub.

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Worried about money this winter - young bme woman (A4 poster)

Format: Poster A4

Find FREE help and advice from trusted local charities and organisations in our Winter Advice Hub.

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Worried about money this winter? - young woman (A4 poster)

Format: Poster A4

Find FREE help and advice from trusted local charities and organisations in our Winter Advice Hub.

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