Older people

A practical guide to healthy ageing

Format: Booklet A4

The advice in this booklet will help improve the health and general fitness of people of any age, but it is written to be particularly relevant for people who are about 70 years or older.

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A practical guide to healthy caring

Format: Booklet A4

The advice in this booklet will help someone who looks after a friend or family member or have any form of caring responsibilities, but it is written to be particularly relevant for those who are about 65 years or older and are new to caring.

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Maximum Order: 10


After someone dies: coping with bereavement

Format: Booklet A5

This booklet is about coping when someone close to you has died. It is for the relatives and friends of anyone who has died from cancer. The booklet looks at some of the emotions you may have and the support that can help. It also gives you some practical information about what to do and what to expect when someone dies.

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All about dementia

Format: Booklet A4

The information in this booklet is for anyone who wants to know more about dementia and the diseases that cause it. This includes people living with dementia, their carers, friends and families. The booklet gives an overview of Alzheimer's disease, dementia with Lewy Bodies, vascular dementia and frontotemporal dementia. It covers what they are, typical symptoms, causes and diagnosis.

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Maximum Order: 10


Are you a visitor? Are you feeling unwell? (A4 poster)

Format: Poster A4

A poster for use in care homes, aimed at visitors. Residents in a care home are at risk of becoming seriously ill. So if a visitor is feeling unwell they should postpone their visit.

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Are you entitled to a free flu jab? (card)

Format: Custom size

The 'Help Us Help You - Stay Well This Winter' flu vaccination conversation starter supports you in having those one-to-one conversations.

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Maximum Order: 20


Are you ready for the digital switchover? (leaflet)

Format: Booklet A5

In 2017 BT announced plans to turn off their analogue telephone network and switch over to a faster digital system. Work has already started and BT plans to switch the old network off permanently in 2025. This change will affect everyone who uses a landline telephone and therefore will affect our customers as our Careline alarms connect via the telephone.

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Maximum Order: 5


Are you worried about money this winter? (leaflet)

Format: Booklet DL

Get advice and help from charities you trust. Whether it’s a feeling of isolation, advice on housing, benefits, disability rights, debt and money, legal help, homelessness or domestic abuse, the charities which make up the Norfolk Community Advice Network can help you.

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Maximum Order: 20


Ask LILY (A4 poster)

Format: Poster A4

Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities. You can access Lily in a variety of ways: the Lily online directory, by telephoning 01553 616200, at community groups and events.

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Ask LILY: helping adults in West Norfolk get involved in our community

Format: Booklet A5

Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities. You can access Lily in a variety of ways: the Lily online directory, by telephoning 01553 616200, at community groups and events.

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Ask us anything - how to start a conversation with someone living with dementia

Format: Custom size

Alzheimer’s Society’s research shows that many people are worried about ‘saying the wrong thing’ to people living with dementia. And despite almost all of us knowing someone affected, two-thirds of people living with dementia report feeling isolated and lonely. Everyone is being encouraged to take action by starting a conversation with someone living with dementia they know; whether it’s calling a relative with dementia or visiting a neighbour, it’s time to start talking.

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Asking the same question over and over again (A4 poster)

Format: Poster A4

Support us during Dementia Action Week (15-21 May 2023) by downloading and sharing our posters.

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Asking the same question over and over again (A5 flyer)

Format: Booklet A5

Support us during Dementia Action Week (15-21 May 2023) by downloading and sharing our leaflets. If you or a loved one are experiencing memory loss, it could be a sign of dementia.

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Avoiding scams - ways to protect yourself (booklet)

Format: Booklet A5

Being scammed can be very distressing and the impact is often emotional as well as financial - it can happen to any of us. If you've been scammed, you're not alone and there's support available.

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Maximum Order: 20


Be active for life

Format: Booklet A5

This booklet is aimed at people aged 65 and over. It explains how moving more often and being active can help and reduce your risk of developing coronrary heart disease (CHD), and why that is important. Download only.

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Bereavement - coping with the death of a loved one (booklet)

Format: Booklet A5

The death of someone close to us can be one of the hardest things we ever have to go through. Whether it's expected or not, it can affect us in many different ways - and, unfortunately, we just have to cope the best we can.

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Maximum Order: 20


Bladder and bowel problems

Format: Booklet A5

People of all ages can have a problem controlling their bladder or bowel. But as we get older this may become more of an issue and can really impact our day-to-day lives. Bladder and bowel problems are not always easy to speak about.

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Can you help a fellow worker to be there for somebody? (employers pack)

Format: Booklet A4

This is an employer's guide to helping Norfolk's hidden carers.

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Careline community service (leaflet)

Format: Booklet DL

Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.

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Maximum Order: 10


Caring for someone - how to get the support you need (booklet)

Format: Booklet A5

This guide explains your rights and the benefits, services and support that may be available to help you look after someone else.

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Caring for someone with dementia - practical help and emotional support (booklet)

Format: Booklet A5

If you care for someone with dementia, this guide is for you. Everyone's experience of dementia is different. But being prepared can help you and the person you care for - now and in the future. In this guide you'll find information on what to expect as the condition progresses, practical things you can do, strategies that could help you cope in your caring role and where to turn for support.

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Maximum Order: 20


Coping with alcohol and drug misuse (leaflet)

Format: Booklet A5

Although only a small number of people are affected, the harmful use of alcohol and drugs is increasing amongst older people. Changes to our bodies in later life make us more sensitive to the effects of drugs and alcohol, so that even moderate use can become a problem.

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Coping with bereavement - living with grief and loss

Format: Booklet A5

The death of someone you're close to can be devastating. Bereavement is an almost universal experience, but it can affect everyone differently, and at times can leave you feeling very alone. This guide looks at how you might be feeling and thinking after the death of someone close, and where you can find sources of comfort and support.

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Dealing with depression - how to recognise the signs and find support (booklet)

Format: Booklet A5

We all feel sad from time to time. But as we get older, changes in our lives, such as bereavement, illness or retirement can make us more vulnerable to low moods or depression. This guide explains what mental health is, and what might make us vulnerable to depression.

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Maximum Order: 30


Dementia Friends (blank)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 10


Dementia Friends: Hello, can you give me a little help? (man, A3)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 5


Dementia Friends: Hello, can you give me a little help? (man, A4)

Format: Poster A4

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 1


Dementia Friends: Hello, can you give me a little help? (woman, A3)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Dementia Friends: Hello, can you give me a little help? (woman, A4)

Format: Poster A4

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 5


Dementia: your questions answered

Format: Booklet A5

This booklet gives responses to some common questions about Alzheimer's disease and other forms of dementia. The information is for anyone who wants to know more about dementia.

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Maximum Order: 10


Do you have either of these symptoms? Tell your doctor (large print)

Format: Booklet A4

This leaflet tells the patient about why it is important to see a doctor if they have had a cough for more than 3 weeks, and why it is important you see a doctor if they get out of breath doing things they used to be able to do.

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Do you know or look after someone over 50? (Carers briefing)

Format: Factsheet A4

This pdf is a carers briefing with details of the messaging for the campaign and what carers can do to advise whom they are caring for.

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Drinking and hydration for older adults (booklet)

Format: Booklet A5

Practical advice to support you to drink well and prevent dehydration. Dehydration is common in later life - 1 in 4 older people are dehydrated. To prevent dehydration, we should all drink at least 3 1/2 pints (2 litres) of fluid every day. It doesn't have to be water, it could also be things like tea, coffee, juice, soup, milk and fizzy drinks.

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Eligibility for shingles vaccine (A3 poster)

Format: Poster A3

This is the quick guide poster guide to eligibility and copies should be ordered and displayed in practice waiting rooms and administration settings.

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Maximum Order: 2


Eva alarm user guide

Format: Booklet A5

The Careline Eva alarm offers peace of mind and reassurance round-the-clock. Worn around the neck, our pendant is comfortable and discreet. By the touch of a button, our call monitoring centre can contact family, friends or the emergency services if needed, 24 hours a day, 7 days a week.

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Maximum Order: 5


Falls, exercise and dementia (slides)

Format: Screensavers / waiting room screen promotions

In over 65's, falls are the most frequent and serious accident. These slides provide information and advice on how to prevent falls in older people, and those with dementia.

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Feeling low or worried doesn't have to be a part of growing older - we can help (leaflet)

Format: Booklet DL

The NHS Wellbeing Service is here to support anyone aged 16+ who feels low or worried. We offer a range of talking therapies, workshops and groups that help reduce feelings of worry and low mood, especially for those aged 65 and above.

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Maximum Order: 50


Finding the right care (leaflet)

Format: Booklet DL

Let us find care for you. Our specialist service comes at no cost to individuals or families. If you’re looking for self-funded care options, whether in a nursing home or help staying independent at home, we’re here to find the right care for you.

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Maximum Order: 10


Flu vaccination guidance for Personal Assistants (PAs)

Format: Booklet A5

This information is for Personal Assistants (PAs) and employers of PAs. It gives details on the benefits of receiving the free NHS flu vaccine and information about how PAs can access it.

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Get vaccinated, get winter strong - over 65 version 3 (digital screen)

Format: Screensavers / waiting room screen promotions

This resource can be used to help encourage awareness and uptake of winter flu and COVID-19 vaccinations to those eligible and their families and friends.

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Get vaccinated, get winter strong - over 65's version 1 (A4 poster)

Format: Poster A4

The 2023 Winter Vaccinations campaign encourages the uptake of the flu jab and COVID-19 booster by signalling the importance of both vaccines and informing the public about the threat of both viruses circulating during winter, to overcome barriers and remind people of the benefits of vaccines.

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Get vaccinated, get winter strong - over 65's version 2 (A4 poster)

Format: Poster A4

The 2023 Winter Vaccinations campaign encourages the uptake of the flu jab and COVID-19 booster by signalling the importance of both vaccines and informing the public about the threat of both viruses circulating during winter, to overcome barriers and remind people of the benefits of vaccines.

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Get vaccinated, get winter strong - over 65's version 3 (A4 poster)

Format: Poster A4

The 2023 Winter Vaccinations campaign encourages the uptake of the flu jab and COVID-19 booster by signalling the importance of both vaccines and informing the public about the threat of both viruses circulating during winter, to overcome barriers and remind people of the benefits of vaccines.

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Get vaccinated, get winter strong - unpaid carer version 1 (A4 poster)

Format: Poster A4

The 2023 Winter Vaccinations campaign encourages the uptake of the flu jab and COVID-19 booster by signalling the importance of both vaccines and informing the public about the threat of both viruses circulating during winter, to overcome barriers and remind people of the benefits of vaccines.

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GO personal alarm guide

Format: Booklet A5

The GO alarm offers peace of mind and reassurance on the go. The GPS device allows the user to call for help with the touch of a button. Whether you are walking your dog or shopping with friends, the GO helps to keep you safe and independent.

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Maximum Order: 5


GOLD - guidance for the older driver (leaflet)

Format: Flyer A5

Are you comfortable driving in modern traffic? Still driving well? Lost confidence? Medical condition? The GOLD (guidance for the older driver) scheme can help and will come to you.

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Maximum Order: 50


Happy house warming for cold homes (elderly)

Format: Booklet A5

Keep warm this winter with a new heating system from the Warm Homes Fund.

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Happy house warming for cold homes - elderly (A4 poster)

Format: Poster A4

If you're having difficulty heating your home, we can help. The Warm Homes Fund offers grants on a first come, first served basis.

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Healthy homes, healthy lives

Format: Booklet A5

A leaflet with information and advice to help the residents of Norwich to stay healthy, warm and safe in their own homes. PLEASE NOTE THIS LEAFLET IS ONLY AVAILABLE TO ORDER (AND RELEVANT) FOR THE NORWICH CITY CENTRE AREA.

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Healthy living - looking after yourself physically and mentally

Format: Booklet A5

We could all benefit from being a bit healthier and that doesn’t have to mean working up a sweat or joining a gym – just a few small changes can make a big difference. This guide can help you improve your health, regardless of your current health or circumstances. The changes you might want or need to make to improve your health will be specific to you. They’ll depend on your starting point and what you hope to achieve.

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Maximum Order: 20


Home safety - how to spot risks and prevent accidents (leaflet)

Format: Booklet A5

Most of us spend a lot of time at home and we all want to feel safe there. You can keep yourself from harm by being aware of danger areas and unsafe habits.

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Housing with care and independent living (factsheet)

Format: Factsheet A4

Choice is important when it comes to deciding where to live. If you’re getting older and feel it’s time for a change, but still want to live independently, the friendly community you’ll find in Housing with Care or Independent Living could be for you. When you move in, you get peace of mind with on-site support and care available when you need it.

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How to look after your mental health in later life

Format: Booklet A5

One in five older people living in the community and two in five people living in care homes experience depression or poor mental health. Research shows that there are five key issues that can have an impact on the mental wellbeing of older people : discrimination, participation in meaningful activities, relationships, physical health and poverty.

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I can be applying mum's dressing one minute and collecting her presciption the next (postcard)

Format: Postcard

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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Maximum Order: 5


I can be applying mum's dressing one minute and collecting her prescription the next (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I cook my dad's breakfast every morning and prepare his dinner too (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I help my Dad to remember - I am a carer (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I help my dad to remember - I am a carer (postcard)

Format: Booklet A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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Maximum Order: 5


I look after my Mum before school - I am a carer (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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If you're feeling lonely - how to stay connected in older age (booklet)

Format: Booklet A5

Most of us will feel lonely at some point. Being alone doesn't always mean you'll feel lonely - people often choose to spend time alone and and enjoy their own company. Others may feel lonely even when surrounded by people. Loneliness is the feeling of sadness that can come from not having the social contact you would like. This guide has advice on simple things to try that could help.

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Maximum Order: 30


In the driving seat - how to stay driving safely for longer

Format: Booklet A5

For many people, driving is about more than just getting from A to B. Driving gives you freedom and independence, so the thought of having to give it up can be very difficult. Getting older doesn't necessarily mean you have to stop driving and there's no legal age at which you have to stop.

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Maximum Order: 20


Keep safe from scams - easy read

Format: Booklet A4

This easy read guide provides advice and information on how to protect yourself from scams. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.

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Keeping warm and well: staying safe in cold weather (A4 poster)

Format: Poster A4

This poster gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating and following COVID 19 guidance. For more information go to - top tips for keeping warm and well this winter - www.gov.uk.

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Keysafe - fast secure access in an emergency (postcard)

Format: Postcard

A keysafe enables fast secure access to your home in an emergency. Reducing delays to treatment and to avert forced entry if the emergency services are unable to enter the property. A police preferred key safe enables the emergency services to gain immediate access to help you if you are not able to get to the door after an incident.

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Maximum Order: 50


Let's talk about death and dying (booklet)

Format: Booklet A5

We all seem to find it difficult to have conversations about dying and death. It's an intergenerational thing. We know this because of our social research, which gave us some surprising insights - it seems that we can all talk to our peers but not our families. This book is designed for everyone; to help us start to talk to our family and friends, grown up children, and our grandchildren.

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Lifebook - an easy and safe way to record the practical details of your life (booklet)

Format: Booklet A5

At Age UK, we want you to have one less thing to worry about. The Lifebook lets you keep all the important information you might need in one place. It's one of those things your future self will thank you for. Whether you need to dig out some information about a pet or an energy supplier, you'll know exactly where to find it.

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Maximum Order: 5


Living longer, living well - The 5th Norfolk Older People's Strategy

Format: Booklet A4

This new strategy has been created to ensure that the issues of key importance to Norfolk's growing population of older people are kept to the forefront as the new shape of health and care emerges in our county. The six key objectives in this strategy were selected by older people as those of most importance to them.

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Living well with long-term health conditions (booklet)

Format: Booklet A5

This guide is intended for people living with one or more long-term health conditions. These are conditions that can't be cured but can be managed with medication or other treatment. This guide looks at how to live well with long-term conditions.

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Maximum Order: 10


Living with dementia - large print

Format: Booklet A5

Being diagnosed with dementia can come as a shock. This factsheet explains more about the different types of dementia and the help available to you to support and maintain your independence. It also contains helpful information about dementia for your family and carers. This is a large print version.

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Living with early-stage dementia - living well in the present and planning for the future

Format: Booklet A5

This guide explains what dementia is, and what kind of support is available for those living with it.

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Maximum Order: 20


Lost someone close to you? Grief can affect us all (A4 poster)

Format: Poster A4

With the right help or support, you can move forward with your grief.

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Managing anxiety (A5 booklet)

Format: Booklet A5

Most of us know what it’s like to feel anxious sometimes, but if it goes on too long, it can stop you living life to the full. Although the experience of anxiety is common in older people, anxiety isn’t an inevitable part of ageing. It can be managed and there are treatments available.

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Mobility aids service in Norfolk (leaflet)

Format: Booklet DL

For someone having mobility problems, the right equipment can mean the difference between maintaining an active life and being isolated at home. The British Red Cross mobility aids short-term loan service helps thousands of people every year.

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Norfolk & Waveney Community Support (A5 flyer)

Format: Flyer A5

Short term, practical support for patients being discharged from hospital on Pathway 0 to help them return to the community safely, and people in the community who need help with temporary issues to help them stay safe at home.

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Norfolk - your guide to care and support for adults 2022/23 (large print)

Format: Booklet A4

The essential guide to choosing and paying for care and support. In large print.

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Norfolk - your guide to care and support for adults 2023/2024

Format: Booklet A4

This comprehensive essential guide provides useful information to help you, and anyone you know, stay independent, safe and well for as long as possible. The guide provides details of organisations that can support you. If you require larger quantities, please contact us at hils@norfolk.gov.uk.

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Maximum Order: 10


Norfolk First Response (leaflet)

Format: Booklet A5

Norfolk First Response (NFR) is part of Adult Social Services at Norfolk County Council. NFR has three teams across Norfolk, helping to improve people's independence so they can return home, or remain at home for as long as possible.

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Norfolk Swift Response (factsheet)

Format: Factsheet A4

Norfolk Swift Response is a free 24-hour service you can call if you have an urgent, unplanned need at home but don’t need the emergency services. If, for example, your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing.

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People over 50 - relationships and sexual health

Format: Custom size

Whether you’re male, female, heterosexual, lesbian, gay, bisexual or transgender, if you are over 50 this guide is for you.

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Physical activity benefits for adults and older adults (flyer)

Format: Flyer A5

Guidelines on the volume, duration, frequency and type of physical activity required to achieve general health benefits.

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Maximum Order: 50


Planning for the end of life (leaflet)

Format: Booklet A5

This guide can help you think about your wishes, rights and needs, whether you are nearing the end of your life or are simply planning for the future. It can also help you if you're assisting someone else to make decisions.

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Power of attorney (booklet)

Format: Booklet A4

There might come a time when you're no longer able to make your own decisions. Having a power of attorney set up can makes things easier if and when that time comes - so it's worth considering now. Setting up a power of attorney gives someone you trust - your 'attorney' - the legal authority to make decisions on your behalf and in your best interests.

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Maximum Order: 30


Problems with your memory?

Format: Booklet DL

This booklet provides information about diagnosing memory problems. It's for anyone who is worried about their own memory and thinking problems, or for people who want to know more about dementia and how it's diagnosed.

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Questions about dementia (A3 poster)

Format: Poster A3

This poster signposts to the Dementia Research Infoline. Someone can have their questions about dementia answered, and find out more about dementia research.

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Maximum Order: 2


Reducing your risk of dementia

Format: Booklet A5

Just as we can protect other areas of our health, we can take steps to keep our brains healthy and reduce our risk of developing dementia later in life. Research has shown that our health in our 30s, 40s, and 50s can have a particularly large impact on our dementia risk. However, it's never too late to start thinking about our brain health.

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Maximum Order: 10


Respect - making a recommended summary plan for emergency care and treatment (A4)

Format: Factsheet A4

What should happen to you in an emergency? The Respect process creates personalised recommendations for your clinical care in emergency situations in which you are not able to decide for yourself or communicate your wishes.

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Respect - statement on the role of the Respect process during COVID 19 (A4 factsheet)

Format: Factsheet A4

The importance of having conversations to understand and record a person's wishes has never been more important than during the current COVID-19 pandemic. Those using the Recommended Summary Plan for Emergency Care and Treatment (Respect) must ensure that having conversations with the individuals concerned remains at the heart of the process.

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Safe at home - tips for the over 65s (leaflet)

Format: Booklet A5

In the UK, people are living longer than ever before. In fact, by 2050, 1 in 4 of the UK population will be over 65. This is great news! Sadly however, the older we get, the more likely we are to have an accident. Luckily there are plenty of steps we can take to keep safe in our homes.

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Scams and doorstep callers - easy read

Format: Booklet A4

This easy read guide provides advice and information on how to protect yourself from scams, particularly doorstep callers. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.

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See something, hear something, say something (A4 poster)

Format: Poster A4

There is one key message about adult abuse we want everyone in Norfolk to get - See Something, Hear Something, Say Something. If you are worried about an adult being abused or at risk of abuse call 0344 800 8020. We are here to help. We can and do make a difference.

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See something, hear something, say something - older male (Facebook image)

Format: Facebook image

There is one key message about adult abuse we want everyone in Norfolk to get - See Something, Hear Something, Say Something. If you are worried about an adult being abused or at risk of abuse call 0344 800 8020. We are here to help.

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Shingles vaccination - who's eligible? (A4 poster)

Format: Poster A4

Shingles vaccination programme Individuals become eligible for routine vaccination against shingles when they become 70 years of age and for those in the catch-up cohort, if they are 78 or 79 years of age. All eligible individuals retain eligibility to receive the shingles vaccine until they become 80 years of age.

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Staying cool in a heatwave (booklet)

Format: Booklet A5

High temperatures and humidity can present a risk to our health - especially as we get older. This booklet contains some helpful tips on how to stay safe during hot weather.

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Maximum Order: 10


Staying safe - stay safe at home, out and about, and when you're online

Format: Booklet A5

We all want to be safe, especially when we're in our own homes or going about our day-to-day lives. Unfortunately, as we get older we can feel a little less safe, due to mobility issues, illness or because we feel more vulnerable to crime and scammers.

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Maximum Order: 20


Staying steady - how to reduce your risk of falling (booklet)

Format: Booklet A5

As we get older, lots of us may start to feel a bit unsteady on our feet and become worried about falling. But there are simple things you can do to help yourself feel more comfortable and avoid a slip or fall.

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Maximum Order: 20


Summer wise - how to protect yourself in hot weather

Format: Booklet A5

While summer may lift our spirits, temperatures can become dangerously hot. Anyone can be affected by the heat but you may be especially at risk if you're living with a long-term health condition or on some medications.

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Maximum Order: 10


Supporting a person with dementia (easy read)

Format: Booklet A4

This Easy Read factsheet is for people with learning disabilities. It is about how you can support someone you know who has dementia to live well.

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The dementia guide - living well after your diagnosis (booklet)

Format: Booklet A5

If you have recently been told you have dementia, this guide is for you. You may have any type of dementia, such as Alzheimer's disease, vascular dementia or mixed dementia. You might have dementia with lewy bodies or a less common type such as frontotemporal dementia. This guide will give you a general overview of a range of topics.

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Maximum Order: 20


The flu vaccination - who should have it and why : Winter 2023-2024 (leaflet)

Format: Booklet A5

This leaflet explains how you can help protect yourself and your children against flu this coming winter, and why it's very important that people who are at increased risk from flu have their free vaccination every year.

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Maximum Order: 20


There's a vaccine to help protect you from the pain of shingles (postcard)

Format: Postcard

This invitation postcard is for GP practices or pharmacies to use to send to eligible patients to invite them for their shingles vaccines.

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Maximum Order: 10


Top tips for keeping warm and well

Format: Booklet A5

This leaflet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating.

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Travel Norfolk car scheme (leaflet)

Format: Booklet DL

Community volunteers helping you to get out and about. The Travel Norfolk Car Scheme is run by Norfolk County Council. It offers volunteer drivers, helping eligible adults reach vital health, social and wellbeing services.

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Maximum Order: 50


Treatments for dementia

Format: Booklet A4

This information is for anyone who wants to know more about treatments currently available for dementia. This might include people with dementia, their carers, friends and family.

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Maximum Order: 10


Understanding intermediate care, including reablement

Format: Booklet A4

A quick guide for people using intermediate care services.

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Urgent unplanned care needs? Fallen but unhurt? Call Norfolk Swift Response (postcard)

Format: Postcard

This 24-hour service provides help, support and reassurance if someone has an urgent, unplanned need at home but don’t need the emergency services.

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Maximum Order: 100


Vibby fall detector (leaflet)

Format: Booklet A5

Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.

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Maximum Order: 10


Vibby falls pendant (leaflet)

Format: Booklet A5

The Vibby falls pendant is an easy to wear pendant with falls detection technology. If a hard fall is detected or if you press the pendant, a call will be made to our 24/7 monitoring centre through your Careline alarm unit.

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Maximum Order: 5


Volunteer drivers needed in your area - Travel Norfolk car scheme (A4 poster)

Format: Poster A4

Volunteer drivers needed in your area! Why not give the gift of a lift. As a Travel Norfolk Volunteer driver, you'll help people get to : medical and health care appointments, day care, essential shopping and social activities.

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Maximum Order: 10


What is Alzheimer's disease?

Format: Booklet A5

This booklet aims to provide an overview of Alzheimer's Disease.

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Maximum Order: 10


What is dementia with lewy bodies?

Format: Booklet A5

This booklet is for anyone who wants to know more about dementia with Lewy Bodies (DLB).

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Maximum Order: 10


What is dementia? (a leaflet for minority ethnic communities)

Format: Booklet DL

This leaflet explains what dementia is, and how it impacts on black, Asian and minority ethnic communities.

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What is dementia? (easy read)

Format: Booklet A4

This Easy Read factsheet is for people with learning disabilities. It is about what dementia is and how it affects people.

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What is vascular dementia?

Format: Booklet A5

This booklet is for anyone who wants to know more about vascular dementia.

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Maximum Order: 10


What to do when someone dies (leaflet)

Format: Booklet A5

Bereavement can be an emotionally difficult time. When someone dies there will be many practical matters to attend to, including arranging the funeral and dealing with the legalities of what they owned. You may be unfamiliar with these practicalities, making this more challenging and stressful. This leaflet offers help and support.

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When someone dies - a step-by-step guide to what to do (booklet)

Format: Booklet A5

When someone dies, there are things that have to be done. This is often at an incredibly difficult time when we feel least able to manage. For some, these tasks are a welcome distraction as it gives them things to do to stay busy. While for others, it's the last thing they want to think about.

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Maximum Order: 20


Winter wrapped up - a guide to keeping warm and well this winter

Format: Booklet A5

It can be nice to dig out a favourite coat,or settle down in front of the TV when it’s dark outside. But winter can be a tough time, too. Cold weather can lead to worries about our health and energy bills, especially as we get older. Shorter days and longer nights can leave us feeling out of sorts, too. This guide explains what you can do to get you and your home ready for winter,and points you in the right direction if there’s a problem.

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Maximum Order: 50


Winterwise - a guide to keeping well this winter (booklet)

Format: Booklet A5

Winter may make it more challenging for us to stay well. As the days get shorter and colder, it's normal to go out less. We're all more likely to catch a cold or flu, and generally feel a bit down. This winter might feel especially challenging because of the cost of living. But, by thinking ahead and planning, we can take care of ourselves and help each other in the coming months.

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Maximum Order: 20


Your guide to scams following bereavement

Format: Factsheet A4

The death of a loved one is an emotional and stressful experience, and sadly there are people who may try to take advantage of the bereaved during this time. It is important to be aware and protect yourself and family members, particularly those who are vulnerable.

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Your mind matters - thinking about your mental health

Format: Booklet A5

Being worried, low, out of sorts, or just struggling to work up the energy to do things you used to enjoy aren't just part and parcel of getting older - they're important signs that you're not feeling as well as you could be. There are lots of reasons why you moods might change. But it's important to realise that if you've not been feeling yourself lately, there's support available.

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Maximum Order: 20