Community and environment
Careline community service (leaflet)
Supporting you to live safely and independently in your own home through our 24/7 personal alarm service, providing reassurance to you, your family and friends. We support thousands of people across Norfolk and parts of Cambridgeshire, Suffolk and Lincolnshire, to remain living independently in their own home. Our service provides you with peace of mind that help is just the touch of a button away.
Finding it hard to pay the bills? (leaflet)
Anglian Water have lots of ways to help people and their loved ones. If you are finding it hard to pay the bills, they offer discounted tariffs, assistance schemes, and affordable payment plans.
Gardening 4 Health (flyer)
Welcome to Mind, Norfolk & Waveney's award-winning community allotment and garden. Gardening 4 Health is supported by trained staff and volunteers. Attendees can take part in free practical activities and workshops, from planting and cultivating a range of fruit, veg and flowers to woodwork.
Get me out - The Four Walls (leaflet)
Get Me Out The Four Walls offers peer support and informal social meets for parents and carers, living in Norfolk and Suffolk to overcome social isolation.
Heatwave plan for England - protecting health and reducing harm from severe heat and heatwaves (booklet)
The Heatwave Plan for England is a guide to protect the population from heat-related harm to health. The aims of the plan are to prepare, alert and prevent the major avoidable effects on health during periods of severe heat in England.
Keep safe from scams - easy read
This easy read guide provides advice and information on how to protect yourself from scams. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.
Keeping yourself safe in the community
Finding the support you need in your local community can be really rewarding. But it’s good to remember a few simple things to help make sure you stay safe and have a positive experience.Living Well is a new approach to social care in Norfolk. It focuses on what people can do, rather than what they can’t.
Library - borrow, discover, connect (for all young people)
The library is a great place to meet friends or spend time alone. Relax with a magazine, do your homework, enjoy a good book, or use the free library computers and free internet to check e-mails or catch up on social media.
MAP - for young people finding their way (leaflet)
11-25? In Norfolk? Get free & confidential support, info & advice. Get involved in activities & making social change.
MAP advice line for 11-25s (A5 flyer)
A free and confidential phone advice line and email service for young people aged 11-25 who live in Norfolk.
Money Support Service (leaflet)
A service to support people in Norfolk with money management and budgeting. There are many reasons why people struggle with money. It may be a loss of benefits or a job, a relationship breakdown, an increase in living costs or a lack of budgeting skills.
Need a little extra support? (A4 poster)
Our Priority Services register can help lots of people with different needs.
Norfolk & Waveney Community Support (A5 flyer)
Short term, practical support for patients being discharged from hospital on Pathway 0 to help them return to the community safely, and people in the community who need help with temporary issues to help them stay safe at home.
Priority services registration form (Anglian Water)
The Priority Services Register can help if you or your loved ones need a little extra support. It's free to sign up and your needs will be prioritised.
Scams and doorstep callers - easy read
This easy read guide provides advice and information on how to protect yourself from scams, particularly doorstep callers. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.
Up! - Work, training, education (A5 flyer)
11-25? In Norfolk? Get free & confidential support, info & advice. Get involved in activities & making social change. Our specialist advisors provide free, confidential information and advice about jobs, training and education opportunities.
Vibby fall detector (leaflet)
Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.
Vibby falls pendant (leaflet)
The Vibby falls pendant is an easy to wear pendant with falls detection technology. If a hard fall is detected or if you press the pendant, a call will be made to our 24/7 monitoring centre through your Careline alarm unit.
Volunteer drivers needed in your area - Travel Norfolk car scheme (A4 poster)
Volunteer drivers needed in your area! Why not give the gift of a lift. As a Travel Norfolk Volunteer driver, you'll help people get to : medical and health care appointments, day care, essential shopping and social activities.
Vulnerable adult services
Under 1 Roof is a learning and development centre owned and run by St Martins. We offer support for vulnerable adults who are homeless or at risk of homelessness by offering opportunities to develop the skills that will help them to live independently within the community.
We're here if you need help (A4 poster)
We have lots of ways to help you and your loved ones. If you're finding it difficult to pay, we offer discounted tariffs, assistance schemes, and affordable payment plans.
Weighed down by debt? (leaflet)
Free debt counselling in your community from an award winning charity.
Your guide to being scam aware
The Norfolk Against Scams Partnership (NASP) is a partnership of organisations committed to taking a stand against scams. The partnership’s ambition is to make Norfolk a scam free county.
Your guide to being scam aware - doorstep crime
The Norfolk Against Scams Partnership (NASP) is a partnership of organisations committed to taking a stand against scams. The partnership’s ambition is to make Norfolk a scam free county.
Your guide to scams following bereavement
The death of a loved one is an emotional and stressful experience, and sadly there are people who may try to take advantage of the bereaved during this time. It is important to be aware and protect yourself and family members, particularly those who are vulnerable.