Orders for leaflets, posters, and other promotional materials are distributed via the contracted courier provider. The van calls at GP surgeries and some pharmacies throughout Norfolk, as well as a number of health and community settings. If your location isn’t on our delivery route, you can nominate your nearest library as a collection point, who will take delivery of your order for you to pick up when convenient (please allow 3 working days) A list of delivery and collection points will be available when you check out. (see below)

When can I expect my order?

If you are using the courier service, we will aim to have your order packed within two working days but please note that the courier will only visit your location once a week. If you are using our library service, we aim to have your order delivered to the library of your choice within 3 working days.

Contact us

For more information contact us on 01603 638381 or email
Usual opening hours are Tuesday to Friday, 8am until 2pm.
Our address is HILS, Norfolk County Council, Customer Services Fulfilment Team, County Hall, Martineau Lane, Norwich, Norfolk, NR1 2DH.


The map below shows our delivery points (marked with a van) and collection points (marked with a person).