NHS acute and primary care
A cough that lasts 3 weeks or more could be a warning sign - bedroom (A4 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This phase focuses on encouraging the public to contact their GP practice if they are worried about a cough that lasts three weeks or more, which could be a sign of lung cancer.
A cough that lasts 3 weeks or more could be a warning sign - couch (A4 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This phase focuses on encouraging the public to contact their GP practice if they are worried about a cough that lasts three weeks or more, which could be a sign of lung cancer.
A cough that lasts 3 weeks or more could be a warning sign - kitchen (A4 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This phase focuses on encouraging the public to contact their GP practice if they are worried about a cough that lasts three weeks or more, which could be a sign of lung cancer.
A new healthcare team available to help you (A5 leaflet)
A range of healthcare professionals work at your surgery and in the wider community to help you get the right care when you need it.
Are you claiming free prescriptions? (leaflet)
A leaflet that explains who is entitled to free NHS prescriptions. Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions. Some prescribed items are always free, including contraceptives and medication given to hospital inpatients. Your prescriber can give you more information.
Are you claiming free treatment? (factsheet)
Don't assume you're entitled! Certain groups don't have to pay NHS dental treatment charges. You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and private, you will still have to pay for the private treatment.
Away from home and need medical care? (A4 poster)
Marketing materials to target people who are holidaying in England with guidance on appropriately accessing NHS services.
Away from home and need medical care? (A5 leaflet)
Marketing materials to target people who are holidaying in England with guidance on appropriately accessing NHS services.
Choose the right care for your needs (social graphic)
A social graphic with the message for people to choose services wisely based on their need.
Contact or visit a local community pharmacy for help and support (A3 poster)
A poster explaining that a community pharmacy can provide support and advice on minor illnesses, healthy living and taking medicines.
Cromer Minor Injuries Unit (A4 poster)
The Cromer Minor Injuries Unit can be accessed every day, from 8am to 7.45pm. Address: Mill Road, Cromer, Norfolk NR27 0BQ, Telephone: 01603 64623.
Did you know Advanced Clinical Practitioners are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Clinical Pharmacists are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Healthcare Assistants are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Mental Health Therapists are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Nurses are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Paramedics are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Physician Associates are part of our team? (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Did you know Physiotherapists are part of our team? (A3 posters)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available.
Do more with the NHS App! (A4 poster)
A poster that shows patients how to get help using the NHS App.
Do more with the NHS app! (leaflet)
The NHS App is owned and run by the NHS. It can be accessed by anyone aged 13 and over registered with an NHS GP Surgery in England or the Isle of Man. Once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. It doesn't replace existing services. You can still contact your GP surgery in the usual ways.
Flu vaccination guidance for social care and hospice providers (booklet)
This information is for social care and hospice care providers. It gives details on the benefits of providing staff flu vaccination and options for providing the service to increase uptake.
For aches, pains, coughs and colds - ask your pharmacist
This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.
Maximum Order: 2
For hay fever, bites and stings - ask your pharmacist
This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.
Maximum Order: 1
For heartburn or indigestion - ask your pharmacist
This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.
Maximum Order: 2
Gentle home exercises while you wait (booklet)
The Covid-19 pandemic has meant that many people are waiting longer than usual for their operations or other procedures. NHS Norfolk and Waveney (the Norfolk and Waveney Integrated Care System, or ICS) is determined to help people receive their treatments as quickly as possible whichever hospital they are under. However, sometimes by the time a person is called for their procedure it cannot go ahead because their medical fitness has got worse, or if a long-term condition has not been under control in the months before the procedure. This can be devastating for the person concerned. To help support people waiting for a hospital appointment, operation or treatment, we have developed While You Wait portal on the Norfolk and Waveney ICS website. It gives people advice on what they can do to maintain or improve their physical and mental health while they wait, as well as support with how to get help if they are concerned.
Maximum Order: 50
Get to the help you need - dad and daughter (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - female on laptop (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - female on phone (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - male in pharmacy (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - man in armchair (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - man on I-pad (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - mother and son (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get to the help you need - sportswoman (A4 poster)
This poster carries the message ‘If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.’
Get well sooner - think pharmacy first (A3 poster)
The 'Think pharmacy first' campaign will increase public awareness that pharmacists can provide some prescription medicines if needed, without seeing a GP. From soothing earache to treating a UTI, your local pharmacist can now provide medicines for seven conditions, if necessary, without the need for a GP appointment or prescription.
Get well sooner - think pharmacy first (A4 poster)
The 'Think pharmacy first' campaign will increase public awareness that pharmacists can provide some prescription medicines if needed, without seeing a GP. From soothing earache to treating a UTI, your local pharmacist can now provide medicines for seven conditions, if necessary, without the need for a GP appointment or prescription.
Getting started with the NHS App (leaflet)
A step-by-step instructions guide for patients. How to register and get full use of NHS App services.
Give your NHS a hand this winter (A4 poster)
Look after yourself this winter. Know where to get help for illnesses and minor injuries.
Give your NHS a hand this winter - 111 (A4 poster)
Look after yourself this winter. Know where to get help for illnesses and minor injuries.
Give your NHS a hand this winter - COVID 1 (A4 poster)
Look after yourself this winter. Get your COVID-19 vaccine when offered.
Give your NHS a hand this winter - COVID 2 (A4 poster)
Look after yourself this winter. Get your COVID-19 vaccine when offered.
Give your NHS a hand this winter - Flu 1 (A4 poster)
Look after yourself this Winter. Book your Flu jab today.
Give your NHS a hand this winter - Flu 2 (A4 poster)
Look after yourself this Winter. Book your Flu jab today.
Going on holiday in England? (A4 poster)
Marketing materials to target people who are holidaying in England with guidance on appropriately accessing NHS services. This poster will help someone to choose the right NHS service to ensure they get the right care when they need it.
Help build a health service fit for the future - Change NHS (A4 poster)
The biggest public conversation about the future of the NHS since its birth has been launched. It calls upon the entire country to share their experiences of our health service and give their views on its future and the 10-Year-Plan for Health. This poster enables you to encourage all patients, their families as well as NHS staff, care workers and public health workers to take part and help shape the government mission to fix our NHS.
High blood pressure leaves no clues (pharmacy card)
A business card sized wallet card encouraging anyone 40 or over to get their blood pressure checked and with a simple QR code directing them to the pharmacy finder tool which will direct them to their nearest pharmacy offering the NHS Blood Pressure Check Service.
Maximum Order: 50
How do I give feedback or make a complaint about an NHS service?
Most NHS care and treatment goes well but sometimes things can go wrong.
Maximum Order: 10
How to keep antibiotics working (A4 poster)
To help combat the problem of AMR (anti-microbial resistance), this new campaign, fronted by the mascot Andi Biotic, aims to make people aware of the correct and incorrect ways to use antibiotics so that they can join the fight to keep them working. The campaign highlights three simple but powerful ways people can help to keep antibiotics working.
How to keep antibiotics working (A5 leaflet)
To help combat the problem of AMR (anti-microbial resistance), this new campaign, fronted by the mascot Andi Biotic, aims to make people aware of the correct and incorrect ways to use antibiotics so that they can join the fight to keep them working. The campaign highlights three simple but powerful ways people can help to keep antibiotics working.
I just bottled it all up - David (A4 poster)
The campaign seeks to address the barriers that are deterring patients from accessing NHS services. The mental health phase focuses on encouraging people struggling with mental health issues like anxiety and depression to get help through NHS talking therapies, by referral from their GP, or by self referral.
I just didn't think I could cope - young people (A4 poster)
The campaign seeks to address the barriers that are deterring patients from accessing NHS services. The mental health phase focuses on encouraging people struggling with mental health issues like anxiety and depression to get help through NHS talking therapies, by referral from their GP, or by self referral.
I just didn't think I'd feel happy again (A4 poster)
The campaign seeks to address the barriers that are deterring patients from accessing NHS services. The mental health phase focuses on encouraging people struggling with mental health issues like anxiety and depression to get help through NHS talking therapies, by referral from their GP, or by self referral.
I kept it all inside - over 65's - Bharabta (A4 poster)
The NHS Talking Therapies phase of the ‘Help Us Help You’ campaign encourages people struggling with feelings of depression or anxiety, such as excessive worry, social anxiety, panic attacks, post-traumatic stress or obsessions and compulsions to seek help through NHS Talking Therapies for the care they need, as early as possible.
If you are ill or hurt and need help fast, but it is not a 999 emergency, use NHS 111 (easy read)
An easy read guide to NHS 111, including how to contact NHS 111 for urgent medical problems.
If your GP refers you, you can choose (A4 poster)
If your GP needs to refer you for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to. This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.
If your GP refers you, you can choose (leaflet)
If your GP needs to refer you for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to. This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.
Independent mental health advocacy (Norfolk)
If you are a patient who is subject to certain sections of the Mental Health Act 1983, in hospital or the community, you may be entitled to help from an Independent Mental Health Advocate (IMHA). This service is free, independent and confidential.
Information for trans people - NHS screening programmes
This leaflet is for trans (trans-gender) and non-binary people in England. It tells you about the adult NHS screening programmes that are available in England and explains who we invite for screening.
It's just a bit of blood (A3 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This first phase focuses on encouraging the public to contact their GP if they are worried about a symptom that could be cancer.
It's just a little lump (A3 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This first phase focuses on encouraging the public to contact their GP if they are worried about a symptom that could be cancer.
It's just a little lump (A4 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This first phase focuses on encouraging the public to contact their GP if they are worried about a symptom that could be cancer.
It's just a routine check-up (A4 poster)
This campaign seeks to address the barriers that are deterring patients from accessing NHS services. The Maternity campaign phase reminds pregnant women about the importance of attending check-ups, contacting their midwife or maternity team when something doesn’t feel right, and reassures them the NHS is here to see them safely.
It's probably just normal (A4 poster)
This campaign seeks to address the barriers that are deterring patients from accessing NHS services. The Maternity campaign phase reminds pregnant women about the importance of attending check-ups, contacting their midwife or maternity team when something doesn’t feel right, and reassures them the NHS is here to see them safely.
Keep your vaccines healthy (A4 poster)
Information for health professionals on vaccine ordering and storage. Vaccines wasted through mis-ordering, being left out of the cold chain, being allowed to go beyond their use-by dates, and fridge failures cost the NHS thousands of pounds every year. At a time when we are all having to be much more careful with our budgets it is particularly important that we are vigilant around the use of valuable resources. Following the advice in this poster will ensure that vaccine wastage is kept to a minimum.
Keep yourself well (A4 poster)
Take important steps to keep yourself well this Winter. You will also be giving the NHS a hand.
Look after yourself this winter (A4 poster)
Find top tips to keep yourself healthy and well, and out of hospital this winter.
Look after yourself this winter (flyer)
Keep well this winter and give your local NHS a hand. Your health and well-being are important. This winter it’s more important than ever to take care of your health as we face a bad flu season along with rising cases of COVID-19.
Look after yourself this winter - vulnerable (A4 poster)
Take steps to look after yourself this winter, especially if you are a vulnerable person.
Martha's Rule - detecting deterioration (leaflet)
Martha’s Rule is a key patient safety initiative to ensure patients, families, carers and hospital staff’s concerns about a worsening health condition are listened to. This can help detect deterioration early, so action can be taken to prevent more serious health problems.
Most pharmacies can help you with seven common conditions - generic (A4 poster)
Pharmacy First is now officially available across England, allowing patients in England easy and convenient access to treatment for seven common conditions directly from community pharmacies without the need for a GP appointment. The seven conditions are - sinusitis, sore throat, earache, infected insect bite, impetigo, shingles and urinary tract infection.
Need help with the NHS App? (A4 poster)
A poster to introduce the app’s main functions.
NHS complaints advocacy (Norfolk)
Are you unhappy with the care and treatment that you, or someone else, is currently receiving or has received from the NHS? The statutory NHS Complaints Advocacy Service works within the NHS Complaints regulations.
Norwich practices walk-in centre (A4 poster)
The Norwich Practices Walk-in Centre can be contacted for minor injuries and illnesses. It is open 7am – 9pm every day and is located on Rouen Road, Norwich.
Ordering your prescription in Norfolk and Waveney (leaflet)
This leaflet explains the different ways to order your repeat prescription in Norfolk and Waveney.
Our practice is working closely with local pharmacists to support you with certain minor health conditions (A4 poster)
It may be more appropriate to have your NHS consultation with a trained pharmacist instead of a GP practice. You can choose a pharmacy convenient to you and we will arrange this for you.
Patient Advice and Liaison Service (flyer)
Norfolk Community Health and Care's Patient Advice and Liaison Service (PALS) can help patients, families and carers to find the information they need, provide advice and support, listen to concerns and suggestions and help improve local NHS health and care services.
Maximum Order: 50
Patient choice - choosing your hospital (A4 poster)
The campaign aims to help the public understand their right to choose where they receive their care. Patients have a legal right to choose which hospital they are referred to for their first outpatient appointment, when they are being referred for treatment by a healthcare professional.
Please don't ask your GP for medicines which can be bought at the pharmacy
This campaign is focussing on encouraging the public to purchase medications for short term ailments over the counter from a pharmacy or from their local supermarket. This will enable NHS resources to be prioritised for those who need it the most.
Maximum Order: 2
Preventing pressure ulcers
This guide lets you know what you and your carer can do to help prevent developing a pressure ulcer. AVAILABLE TO NCH&C STAFF ONLY.
Maximum Order: 50
Primary care roles - NHS (flyer)
There are a range of Primary Care professions across Norfolk and Waveney to support you. We will ensure that you are directed to the most appropriate health and care professional, you might not be a GP or doctor, but is best able to support your medical, health and care needs.
Reach out - wellbeing (A3 poster)
Throughout the last year, lots of us have experienced mental health difficulties, or have seen someone struggle. This poster promotes the Wellbeing Service in Norfolk and Waveney. There is help available, so anyone can reach out.
Maximum Order: 5
Social prescribing Link Workers are part of our team (A3 poster)
An A3 poster to promote a particular role in your practice - display only those that are appropriate. A group poster is also available
Stop the abuse - clinical services manager (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse - mental health nurse (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse - paramedic (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse - practice development nurse (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse - senior social worker (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse - volunteer (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
Stop the abuse -colorectal and stoma care (A4 poster)
We will not tolerate violence, abuse, harassment, or the discrimination of our staff from patients, services users and their relatives.
That pain just won't go (A3 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This first phase focuses on encouraging the public to contact their GP if they are worried about a symptom that could be cancer.
That pain just won't go (A4 poster)
The campaign will seek to address the barriers that are deterring patients from accessing NHS services. This first phase focuses on encouraging the public to contact their GP if they are worried about a symptom that could be cancer.
There are three ways to get in touch with us at this surgery (A4 poster)
There are different ways that a patient can request help from a general practice. They can phone or visit the practice, but they can also go to the practice’s website and complete a convenient and secure form. Familiarity with requesting help via a practice website is limited and even patients who are aware may use it reluctantly.
There are three ways to get in touch with us at this surgery (leaflet)
There are different ways that a patient can request help from a general practice. They can phone or visit the practice, but they can also go to the practice’s website and complete a convenient and secure form. Familiarity with requesting help via a practice website is limited and even patients who are aware may use it reluctantly. Many may think that by requesting help via the website, they won’t get what they need – a face-to-face appointment, for example.
Tummy troubles - easy read (factsheet)
This campaign will seek to address the barriers that are deterring patients from accessing NHS services. This phase focuses on encouraging the public to contact their GP if they are worried about symptoms of bloating, diarrhoea and tummy troubles that could be signs of abdominal cancers.
Understanding intermediate care, including reablement
A quick guide for people using intermediate care services.
Vision screening for 4 to 5 year olds - information for parents
The NHS recommends vision screening at age 4 and 5 years. It is to help identify children with reduced vision in one or both eyes. The aim is to detect any problems early so that a child can receive effective treatment.
We're here to help - NHS 111 (flyer)
If you have an urgent medical problem and you're not sure what to do, contact NHS 111 first. They will help you get the right care in the right place in a timely and safe way.
We're here to help - self care (flyer)
Self care is recommended to treat conditions which don't normally need medical care (from a doctor or nurse) or any prescribed treatment in order to get better. Self care is about keeping fit and healthy, understanding when you can look after yourself, when a pharmacist can help, and when to get advice from your GP practice or another health professional.
We're here to help - zero tolerance (flyer)
Please be respectful towards our staff. Norfolk and Waveney NHS has Zero Tolerance towards abuse to staff.
We're here to help you (A4 poster)
This campaign aims to raise awareness of the different health professionals working in general practice teams who are helping patients get the right care, more easily, first time.
We're here to help you get the right care (A3 poster)
An A3 poster promoting practice reception teams that have had additional 'Care Navigator' training helping people get the right care.
We're open longer so you can get the help you need more easily (all settings) A4 poster
An A4 'open longer' poster, for all NHS settings, to support the GP Access (Evening and Weekend General Practice Appointments) campaign aimed at all adults. The key message for the campaign is:‘We’re here for you, for longer’
We're open longer so you can get the help you need more easily (GP surgeries) A4 poster
An A4 'open longer' poster, specifically for GP surgeries, to support the GP Access (Evening and Weekend General Practice Appointments) campaign aimed at all adults. The key message for the campaign is:‘We’re here for you, for longer’.
What to do when you're ill, or hurt, and need help fast (easy read)
The 'Call 111' campaign leaflet in an easy read format.
When am I going home? - information for carers (leaflet)
Once people have had the care they need in hospital, research shows that going home will help them get better much faster.
Why have I been referred urgently to the hospital?
A leaflet explaining the urgent two week referral system. Available as download only.
Winter health and wellbeing guide
Winter affects us all in different ways. As we move into the season of colder weather and darker days, it is important that we prioritise our health, and the health of those we care for. Winter is challenging every year, but this year there are additional pressures on health and social care services with the combined challenges of COVID-19 and seasonal flu.
Your consultation with an NHS Community Pharmacist (GP practice version)
Referring suitable patients to a community pharmacist for a consultation under CPCS helps improve access to primary care services, supports patients to be treated by the right healthcare professional at the right time and improves the integration of community pharmacy into urgent care.
Your general practice team is here to help (leaflet)
A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. More healthcare professionals are being recruited to work alongside GPs at your local general practice. Depending on your needs, you may be seen by a member of the wider practice team. Having access to a range of professionals means you receive the most appropriate care as quickly as possible.
Your practice team is here to help you (A3 poster)
An A3 poster to promote the general practice team.
