Older people
A guide to the spring booster for those aged 75 years and older residents in care homes (leaflet)
People aged 75 years and older, residents in care homes for older people, and those with weakened immune systems will be offered a spring booster of coronavirus (COVID-19) vaccine. You can book online or call 119 to make an appointment to have your booster.
A practical guide to healthy ageing
The advice in this booklet will help improve the health and general fitness of people of any age, but it is written to be particularly relevant for people who are about 70 years or older.
A practical guide to healthy caring
The advice in this booklet will help someone who looks after a friend or family member or have any form of caring responsibilities, but it is written to be particularly relevant for those who are about 65 years or older and are new to caring.
Active at home - a guide to being active at home during the coronavirus outbreak
This booklet has been developed to support older people and those who are shielded to be active and healthy at home.
All about dementia
The information in this booklet is for anyone who wants to know more about dementia and the diseases that cause it.
Are you a visitor? Are you feeling unwell? (A4 poster)
A poster for use in care homes, aimed at visitors. Residents in a care home are at risk of becoming seriously ill. So if a visitor is feeling unwell they should postpone their visit.
Are you entitled to a free flu jab? (card)
The 'Help Us Help You - Stay Well This Winter' flu vaccination conversation starter supports you in having those one-to-one conversations.
Ask LILY (A4 poster)
Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities. You can access Lily in a variety of ways: the Lily online directory, by telephoning 01553 616200, at community groups and events.
Ask LILY: helping adults in West Norfolk get involved in our community
Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities. You can access Lily in a variety of ways: the Lily online directory, by telephoning 01553 616200, at community groups and events.
Ask us anything - how to start a conversation with someone living with dementia
Alzheimer’s Society’s research shows that many people are worried about ‘saying the wrong thing’ to people living with dementia. And despite almost all of us knowing someone affected, two-thirds of people living with dementia report feeling isolated and lonely. Everyone is being encouraged to take action by starting a conversation with someone living with dementia they know; whether it’s calling a relative with dementia or visiting a neighbour, it’s time to start talking.
Avoiding scams - smart ways to protect yourself
Any of us can be targeted by scams. They can be very distressing, and the impact is often emotional as well as financial. If you've been the victim of a scam, remember that you're not alone. There are ways to void being taken in by scams if you know what to do.
Be active for life
This booklet is aimed at people aged 65 and over. It explains how moving more often and being active can help and reduce your risk of developing coronrary heart disease (CHD), and why that is important. Download only.
Bereavement - coping with the death of a loved one
The death of someone close to us can be one of the hardest things we ever have to deal with. It's not something we can be good or bad at, unfortunately it just happens and we have to deal with it the best we can.
Bladder and bowel problems
People of all ages can have a problem controlling their bladder or bowel. But as we get older this may become more of an issue and can really impact our day-to-day lives. Bladder and bowel problems are not always easy to speak about.
Can you help a fellow worker to be there for somebody? (employers pack)
This is an employer's guide to helping Norfolk's hidden carers.
Careline community service (leaflet)
Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.
Carers Handbook 2021-22
Carers Matter Norfolk is here to help you while you care for a member of your family or a friend. Recognising that you are a carer and that you sometimes need help and support is an important step. Getting information, advice and support at an early stage can enable you to continue caring with confidence and help prevent crisis. The intention of this handbook is to assist you in many of the situations you might find yourself in as a carer. It was developed by carers, for carers, but it's not meant to replace the immediate human support you may need.
Caring for someone - how to get the support you need (booklet)
This guide explains your rights and the benefits, services and support that may be available to help you look after someone else.
Caring for someone with dementia - practical help and emotional support for you
If you care for someone with dementia, this guide is for you. Everyone's experience of dementia is different. But being prepared can help you make the most of your time together, now and in the future.
Coronavirus - a short guide
These are uncertain times, and Coronavirus (COVID-19) is affecting lives across the country. It's a new illness, so we don't understand everything about it yet. But we do know how to reduce the risk of catching the virus and spreading it to others. This guide covers what those things are, and how you can continue to look after yourself and others.
Could you use a little extra help at home? - Support at home in Norfolk and Suffolk
Following a discharge from hospital we can smooth the process of settling back into a normal routine and enable people to regain their confidence and independence.
Dealing with depression - how to recognise the signs and the action you can take
Our mental health is just as important as our physical health. As we get older, changes in our lives, such as bereavement, illness or retirement, can make us more vulnerable to depression and anxiety. This can mean we need a bit of extra support, but it's important to remember that poor mental health is not always part of ageing. Everyone feels sad from time to time, but if someone is struggling to cope, help is available.
Dementia Friends (blank)
By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.
Dementia Friends: Hello, can you give me a little help? (man, A3)
By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.
Dementia Friends: Hello, can you give me a little help? (man, A4)
By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.
Dementia Friends: Hello, can you give me a little help? (woman, A3)
By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.
Dementia Friends: Hello, can you give me a little help? (woman, A4)
By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.
Dementia: your questions answered
This booklet gives answers to some commonly asked questions about Alzheimer's disease and other forms of dementia.
Do you have a long term condition or are you 65 or over?
Some important information from the NHS to help people to stay well this winter.
Do you have a lung disease.....? (A3 poster)
Cold weather can make someone more likely to catch a winter illness that could become very serious. So if someone starts to feel unwell, even if it's just a cough or cold, seek advice from the Pharmacist before it gets more serious.
Do you have either of these symptoms? Tell your doctor (large print)
This leaflet tells the patient about why it is important to see a doctor if they have had a cough for more than 3 weeks, and why it is important you see a doctor if they get out of breath doing things they used to be able to do.
Do you know or look after someone over 50? (Carers briefing)
This pdf is a carers briefing with details of the messaging for the campaign and what carers can do to advise whom they are caring for.
GOLD - guidance for the older driver
Are you comfortable driving in modern traffic? Still driving well? Lost confidence? Medical condition? The GOLD (guidance for the older driver) scheme can help and will come to you.
Happy house warming for cold homes (elderly)
Keep warm this winter with a new heating system from the Warm Homes Fund.
Happy house warming for cold homes - elderly (A4 poster)
If you're having difficulty heating your home, we can help. The Warm Homes Fund offers grants on a first come, first served basis.
Healthy homes, healthy lives
A leaflet with information and advice to help the residents of Norwich to stay healthy, warm and safe in their own homes. PLEASE NOTE THIS LEAFLET IS ONLY AVAILABLE TO ORDER (AND RELEVANT) FOR THE NORWICH CITY CENTRE AREA.
Healthy living - looking after yourself physically and mentally
It's never too late to think about adopting a healthier lifestyle. Just making a few small changes can make a big difference. This guide highlights changes you might like to consider and the benefits they can bring.
How to look after your mental health in later life
One in five older people living in the community and two in five people living in care homes experience depression or poor mental health. Research shows that there are five key issues that can have an impact on the mental wellbeing of older people : discrimination, participation in meaningful activities, relationships, physical health and poverty.
I can be applying mum's dressing one minute and collecting her presciption the next (postcard)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I can be applying mum's dressing one minute and collecting her prescription the next (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I cook my dad's breakfast every morning and prepare his dinner too (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I help my Dad to remember - I am a carer (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I help my dad to remember - I am a carer (postcard)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I look after my Mum before school - I am a carer (A4 poster)
There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.
I've had my flu jab (Sir Trevor McDonald - A4 poster)
An A4 poster featuring Sir Trevor Mcdonald encouraging those aged 65+ to get a flu jab.
If you're feeling lonely - how to stay connected in older age (booklet)
Most of us will feel lonely at some point but there are some experiences common in older age that can make it more likely. This advice guide suggests things you could try which could help to reduce loneliness, as well as information about where to look for more help.
In the driving seat - how to stay driving safely for longer
For many people, driving is about more than just getting from A to B. Driving gives you freedom and independence, so the thought of having to give it up can be very difficult. Getting older doesn't necessarily mean you have to stop driving and there's no legal age at which you have to stop.
Keep safe from scams - easy read
This easy read guide provides advice and information on how to protect yourself from scams. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.
Keep warm, keep well - coping with cold weather and COVID 19
This factsheet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating and following COVID 19 guidance.
Keep warm, keep well - information for over 65's, low income families and people living with a disability
This booklet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating.
Key to keep you safe - info card
The ‘Key to Keep You Safe’ scheme was launched by the Norfolk Safeguarding Adults Board, which includes representatives from Norfolk County Council, Norfolk Constabulary and local health organisations. This key fob leaflet has been produced with the 24-hour Norfolk County Council phone number to report adult social services emergencies (0344 800 8020) printed on one side. On the other side, there is space for an ‘in case of emergency’ number, which could belong to a relative or friend, to be filled in.
Living well with long-term health conditions
This guide is intended for people living with one or more long-term health conditions. These are conditions that can't be cured but can be managed with medication or other treatment. This guide looks at how to live well with long-term conditions.
Living with dementia - large print
Being diagnosed with dementia can come as a shock. This factsheet explains more about the different types of dementia and the help available to you to support and maintain your independence. It also contains helpful information about dementia for your family and carers. This is a large print version.
Living with early-stage dementia - living well in the present and planning for the future
This guide explains what dementia is, and what kind of support is available for those living with it.
Lost someone close to you? Grief can affect us all (A4 poster)
With the right help or support, you can move forward with your grief.
Managing anxiety (A5 booklet)
Most of us know what it’s like to feel anxious sometimes, but if it goes on too long, it can stop you living life to the full. Although the experience of anxiety is common in older people, anxiety isn’t an inevitable part of ageing. It can be managed and there are treatments available.
Mobility aids service in Norfolk (leaflet)
For someone having mobility problems, the right equipment can mean the difference between maintaining an active life and being isolated at home. The British Red Cross mobility aids short-term loan service helps thousands of people every year.
Norfolk - your guide to care and support for adults 2021/22
This comprehensive guide provides useful information to help you, and anyone you know, stay independent, safe and well for as long as possible. The guide provides details of organisations that can support you. If you require larger quantities, please contact us at hils@norfolk.gov.uk.
Norfolk Swift Response (factsheet)
Norfolk Swift Response is a free 24-hour service you can call if you have an urgent, unplanned need at home but don’t need the emergency services. If, for example, your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up, washing and dressing.
Over 60 and feeling under the weather? (A3 poster)
Over 60 and feeling under the weather? A minor illness can get worse quickly.
People over 50 - relationships and sexual health
Whether you’re male, female, heterosexual, lesbian, gay, bisexual or transgender, if you are over 50 this guide is for you.
Physical activity benefits for adults and older adults (flyer)
Guidelines on the volume, duration, frequency and type of physical activity required to achieve general health benefits.
Problems with your memory?
This introductory booklet aims to help someone understand the possible causes of memory problems. Someone can also find out what to do if they are worried about their memory or someone else’s, and how to get more information.
Questions about dementia (A3 poster)
This poster signposts to the Dementia Research Infoline. Someone can have their questions about dementia answered, and find out more about dementia research.
Reducing your risk of dementia
Just as we can protect other areas of our health, we can take steps to keep our brains healthy and reduce our risk of developing dementia later in life. Research has shown that our health in our 30s, 40s, and 50s can have a particularly large impact on our dementia risk. However, it's never too late to start thinking about our brain health.
Respect - making a recommended summary plan for emergency care and treatment (A4)
What should happen to you in an emergency? The Respect process creates personalised recommendations for your clinical care in emergency situations in which you are not able to decide for yourself or communicate your wishes.
Respect - statement on the role of the Respect process during COVID 19 (A4 factsheet)
The importance of having conversations to understand and record a person's wishes has never been more important than during the current COVID-19 pandemic. Those using the Recommended Summary Plan for Emergency Care and Treatment (Respect) must ensure that having conversations with the individuals concerned remains at the heart of the process.
Scams and doorstep callers - easy read
This easy read guide provides advice and information on how to protect yourself from scams, particularly doorstep callers. The Trading Standards team works to safeguard communities and vulnerable people by engaging with communities and businesses to build resilience to scams and rogue traders.
See something, hear something, say something (A4 poster)
There is one key message about adult abuse we want everyone in Norfolk to get - See Something, Hear Something, Say Something. If you are worried about an adult being abused or at risk of abuse call 0344 800 8020. We are here to help. We can and do make a difference.
Shingles vaccination - who's eligible? (A3 poster)
A poster showing who is eligible for the shingles vaccination in 2017 to 2018: for GP surgeries, hospitals, care homes and primary care settings.
Shingles vaccination - who's eligible? (A4 poster)
Shingles vaccination programme Individuals become eligible for routine vaccination against shingles when they become 70 years of age and for those in the catch-up cohort, if they are 78 or 79 years of age. All eligible individuals retain eligibility to receive the shingles vaccine until they become 80 years of age.
Speak up - hand money (A4 poster)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused then we can help (hand money)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - if you or someone you know is being abused, then we can help (older woman)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Speak up - older woman (A4 poster)
Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.
Staying safe - stay safe at home, out and about, and when you're online
We all want to be safe, especially when we're in our own homes or going about our day-to-day lives. Unfortunately, as we get older we can feel a little less safe, due to mobility issues, illness or because we feel more vulnerable to crime and scammers.
Staying steady - keep active and reduce your risk of falling
As we get older we can start to feet a bit more unsteady on our feet and worry about falling. But there are lots of simple things you can do to help you stay steady.
Summer wise - how to protect yourself in hot weather
While summer may lift our spirits, temperatures can become dangerously hot. Anyone can be affected by the heat but you may be especially at risk if you're living with a long-term health condition or on some medications.
Supporting a person with dementia (easy read)
This Easy Read factsheet is for people with learning disabilities. It is about how you can support someone you know who has dementia to live well.
The dementia guide - living well after your diagnosis
If you have recently been told you have dementia, this guide is for you. You may have any type of dementia, such as Alzheimer's disease, vascular dementia or mixed dementia. You might have dementia with lewy bodies or a less common type such as frontotemporal dementia. This guide will give you a general overview of a range of topics.
The flu vaccination winter 2021-2022 : who should have it and why (leaflet)
This Flu winter 2021 to 2022 leaflet explains all about the flu vaccination: who should have it and why. It includes information for all adults, children and pregnant women, with information on the vaccination and how to protect against flu.
There's a vaccine to help protect you from the pain of shingles (postcard)
From 1 April 2017, people who are or will be 70, 78 or 79 years of age on that date are eligible for the shingles vaccination.
Top tips for keeping warm and well
This leaflet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating.
Treatments for dementia
This booklet gives an overview of the treatments currently available for dementia.
Understanding intermediate care, including reablement
A quick guide for people using intermediate care services.
Urgent unplanned care needs? Fallen but unhurt? Call Norfolk Swift Response
This 24-hour service provides help, support and reassurance if someone has an urgent, unplanned need at home but don’t need the emergency services.
Vibby fall detector (leaflet)
Supporting you to live safely and independently in your own home. The Careline community service provides a personal installation service of personal alarms, key safes and other products for those living in certain parts of Norfolk.
We're here to help you stay well this winter (A3 poster)
Downloadable A3 poster for over 65 and people with longer term health conditions with first signs messaging.
What is Alzheimer's disease?
This booklet aims to provide an overview of Alzheimer's Disease.
What is dementia with lewy bodies?
This booklet is for anyone who wants to know more about dementia with Lewy Bodies (DLB).
What is dementia? (easy read)
This Easy Read factsheet is for people with learning disabilities. It is about what dementia is and how it affects people.
What is vascular dementia?
This booklet is for anyone who wants to know more about vascular dementia.
What to do when someone dies (leaflet)
Bereavement can be an emotionally difficult time. When someone dies there will be many practical matters to attend to, including arranging the funeral and dealing with the legalities of what they owned. You may be unfamiliar with these practicalities, making this more challenging and stressful. This leaflet offers help and support.
Winter wise - ways to look after yourself during the coldest months
Winter can bring extra challenges. Dark evenings and icy pavements can make it hard to get out, while cold weather can make us vulnerable to illness. It’s not just severe weather that causes problems – even average winter temperatures can affect our health.
Winter wrapped up - a guide to keeping warm and well this winter
This guide explains what you can do to get you and your home ready for winter, and helps point you in the right direction if there's a problem.
Your guide to scams following bereavement
The death of a loved one is an emotional and stressful experience, and sadly there are people who may try to take advantage of the bereaved during this time. It is important to be aware and protect yourself and family members, particularly those who are vulnerable.
Your mind matters - thinking about your mental health
Being worried, low, out of sorts, or just struggling to work up the energy to do things you used to enjoy aren't just part and parcel of getting older - they're important signs that you're not feeling as well as you could be. There are lots of reasons why you moods might change. But it's important to realise that if you've not been feeling yourself lately, there's support available.