Older people

A practical guide to healthy ageing

Format: Booklet A4

The advice in this booklet will help improve the health and general fitness of people of any age, but it is written to be particularly relevant for people who are about 70 years or older.

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Maximum Order: 50


A practical guide to healthy caring

Format: Booklet A4

The advice in this booklet will help someone who looks after a friend or family member or have any form of caring responsibilities, but it is written to be particularly relevant for those who are about 65 years or older and are new to caring.

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Maximum Order: 10


All about dementia

Format: Booklet A4

The information in this booklet is for anyone who wants to know more about Alzheimer's and dementia.

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Maximum Order: 10


Are you 65 or over? (A3 poster)

Format: Poster A3

Flu can be serious and lead to hospitalisation. Anyone over 65 can speak to their GP surgery or pharmacy about getting a flu jab. It's free.

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Are you a visitor? Are you feeling unwell? (A4 poster)

Format: Poster A4

A poster for use in care homes, aimed at visitors. Residents in a care home are at risk of becoming seriously ill. So if a visitor is feeling unwell they should postpone their visit.

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Are you entitled to a free flu jab? (card)

Format: Custom size

The 'Help Us Help You - Stay Well This Winter' flu vaccination conversation starter supports you in having those one-to-one conversations.

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Maximum Order: 20


Ask LILY (A4 poster)

Format: Poster A4

Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities.

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Ask LILY: helping adults in West Norfolk get involved in our community

Format: Booklet A5

Lily provides a comprehensive range of support in West Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the 'No Lonely Day' initiative, and encourages our residents to develop friendships and engage in our local communities.

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Ask us anything - how to start a conversation with someone living with dementia

Format: Custom size

Alzheimer’s Society’s research shows that many people are worried about ‘saying the wrong thing’ to people living with dementia. And despite almost all of us knowing someone affected, two-thirds of people living with dementia report feeling isolated and lonely. Everyone is being encouraged to take action by starting a conversation with someone living with dementia they know; whether it’s calling a relative with dementia or visiting a neighbour, it’s time to start talking.

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Avoiding scams - smart ways to protect yourself

Format: Booklet A5

Any of us can be targeted by scams. They can be very distressing, and the impact is often emotional as well as financial. If you've been the victim of a scam, remember that you're not alone. There are ways to void being taken in by scams if you know what to do.

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Maximum Order: 20


Be active for life

Format: Booklet A5

This booklet is aimed at people aged 65 and over. It explains how moving more often and being active can help and reduce your risk of developing coronrary heart disease (CHD), and why that is important. Download only.

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Bereavement - support after a death

Format: Booklet A5

This guide gives you some idea about the range of experiences many people go through when bereaved. Throughout this guide you will find suggestions for organisations that can offer further information and advice about your options.

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Maximum Order: 20


Bladder and bowel problems

Format: Booklet A5

This guide looks at different types of bladder and bowel problems and what people can do to help themselves. Download only.

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Can you help a fellow worker to be there for somebody? (employers pack)

Format: Booklet A4

This is an employer's guide to helping Norfolk's hidden carers.

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Carers Handbook 2019-2020

Format: Booklet A5

Are you looking after someone in your family, or a friend? Carers Matter Norfolk offer support 7 days a week. Recognising that you are a carer, and that you sometimes need help and support is an important step. Getting information, advice and support at an early stage can enable you to continue caring with confidence and help prevent crisis.

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Maximum Order: 50


Caring for someone with dementia - practical help and emotional support for you

Format: Booklet A5

If you care for someone with dementia, this guide is for you. Everyone's experience of dementia is different. But being prepared can help you make the most of your time together, now and in the future.

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Maximum Order: 20


Dealing with depression - how to recognise the signs and the action you can take

Format: Booklet A5

Our mental health is just as important as our physical health. As we get older, changes in our lives, such as bereavement, illness or retirement, can make us more vulnerable to depression and anxiety. This can mean we need a bit of extra support, but it's important to remember that poor mental health is not always part of ageing. Everyone feels sad from time to time, but if someone is struggling to cope, help is available.

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Maximum Order: 10


Dementia Friends (blank)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 10


Dementia Friends: Hello, can you give me a little help? (man, A3)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 5


Dementia Friends: Hello, can you give me a little help? (man, A4)

Format: Poster A4

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 5


Dementia Friends: Hello, can you give me a little help? (woman, A3)

Format: Poster A3

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Dementia Friends: Hello, can you give me a little help? (woman, A4)

Format: Poster A4

By becoming a Dementia Friend, you can understand a bit more about Dementia and the little ways you can help.

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Maximum Order: 25


Dementia: your questions answered

Format: Booklet A5

This booklet gives answers to some commonly asked questions about Alzheimer's disease and dementia.

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Maximum Order: 10


Do you have a long term condition or are you 65 or over?

Format: Booklet A5

Some important information from the NHS to help people to stay well this winter.

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Maximum Order: 25


Do you have a lung disease.....? (A3 poster)

Format: Poster A3

Cold weather can make someone more likely to catch a winter illness that could become very serious. So if someone starts to feel unwell, even if it's just a cough or cold, seek advice from the Pharmacist before it gets more serious.

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Do you have either of these symptoms? Tell your doctor (large print)

Format: Booklet A4

This leaflet tells the patient about why it is important to see a doctor if they have had a cough for more than 3 weeks, and why it is important you see a doctor if they get out of breath doing things they used to be able to do.

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Do you have sight loss?

Format: Booklet DL

Action for blind people is a national charity with local reach, providing practical help and support to blind and partially sighted people of all ages.

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Maximum Order: 20


Do you know or look after someone over 50? (Carers briefing)

Format: Factsheet A4

This pdf is a carers briefing with details of the messaging for the campaign and what carers can do to advise whom they are caring for.

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Maximum Order: 10


GOLD - guidance for the older driver

Format: Flyer A5

Are you comfortable driving in modern traffic? Still driving well? Lost confidence? Medical condition? The GOLD (guidance for the older driver) scheme can help and will come to you.

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Maximum Order: 10


Happy house warming for cold homes (elderly)

Format: Booklet A5

Keep warm this winter with a new heating system from the Warm Homes Fund.

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Happy house warming for cold homes - elderly (A4 poster)

Format: Poster A4

If you're having difficulty heating your home, we can help. The Warm Homes Fund offers grants on a first come, first served basis.

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Have you still not had your flu jab? (A4 poster)

Format: Poster A4

This poster promotes the flu vaccination for the over 65s.

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Healthy homes, healthy lives

Format: Booklet A5

A leaflet with information and advice to help the residents of Norwich to stay healthy, warm and safe in their own homes. PLEASE NOTE THIS LEAFLET IS ONLY AVAILABLE TO ORDER (AND RELEVANT) FOR THE NORWICH CITY CENTRE AREA.

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Healthy living - looking after yourself physically and mentally

Format: Booklet A5

It's never too late to think about adopting a healthier lifestyle. Just making a few small changes can make a big difference. This guide highlights changes you might like to consider and the benefits they can bring.

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Maximum Order: 20


Home safety checker - staying safe around the home

Format: Booklet A5

It’s important that we feel safe in our homes, yet more accidents happen at home than anywhere else.

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How to look after your mental health in later life

Format: Booklet A5

One in five older people living in the community and two in five people living in care homes experience depression or poor mental health. Research shows that there are five key issues that can have an impact on the mental wellbeing of older people : discrimination, participation in meaningful activities, relationships, physical health and poverty.

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I can be applying mum's dressing one minute and collecting her presciption the next (postcard)

Format: Postcard

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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Maximum Order: 5


I can be applying mum's dressing one minute and collecting her prescription the next (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I cook my dad's breakfast every morning and prepare his dinner too (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I help my Dad to remember - I am a carer (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I help my dad to remember - I am a carer (postcard)

Format: Booklet A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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Maximum Order: 5


I look after my Mum before school - I am a carer (A4 poster)

Format: Poster A4

There are an estimated 100,000 unpaid carers in Norfolk. The 'Think Carers' campaign ensures that those people who are looking after a family member, friend or loved one are getting the help and support they need.

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I've had my flu jab (Sir Trevor McDonald - A4 poster)

Format: Poster A4

An A4 poster featuring Sir Trevor Mcdonald encouraging those aged 65+ to get a flu jab.

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In the driving seat - how to stay driving safely for longer

Format: Booklet A5

For many people, driving is about more than just getting from A to B. Driving gives you freedom and independence, so the thought of having to give it up can be very difficult. Getting older doesn't necessarily mean you have to stop driving and there's no legal age at which you have to stop.

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Maximum Order: 20


Independent living and arthritis

Format: Booklet A5

Achieving the level of independence you want can be a challenge if you have arthritis.This booklet looks at how to overcome these barriers to independent living by managing your condition, organising your life both inside and outside the home and, if necessary, enlisting help from friends, family and professionals.

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Maximum Order: 1


Keep warm, keep well - information for over 65's, low income families and people living with a disability

Format: Booklet A5

This booklet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating.

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Key to keep you safe - info card

Format: Custom size

The ‘Key to Keep You Safe’ scheme was launched by the Norfolk Safeguarding Adults Board, which includes representatives from Norfolk County Council, Norfolk Constabulary and local health organisations. This key fob leaflet has been produced with the 24-hour Norfolk County Council phone number to report adult social services emergencies (0344 800 8020) printed on one side. On the other side, there is space for an ‘in case of emergency’ number, which could belong to a relative or friend, to be filled in.

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Maximum Order: 30


Living longer, living well - the 5th Norfolk Older People's Strategy

Format: Booklet A4

This new strategy has been created to ensure that the issues of key importance to Norfolk's growing population of older people are kept to the forefront as the new shape of health and care emerges in our county.

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Maximum Order: 10


Living well with long-term health conditions

Format: Booklet A5

This guide is intended for people living with one or more long-term health conditions. These are conditions that can't be cured but can be managed with medication or other treatment. This guide looks at how to live well with long-term conditions.

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Maximum Order: 10


Living with dementia - large print

Format: Booklet A5

Being diagnosed with dementia can come as a shock. This factsheet explains more about the different types of dementia and the help available to you to support and maintain your independence. It also contains helpful information about dementia for your family and carers. This is a large print version.

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Living with early-stage dementia - living well in the present and planning for the future

Format: Booklet A5

This guide explains what dementia is, and what kind of support is available for those living with it.

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Maximum Order: 20


Living with osteoarthritis

Format: Booklet A5

If you have osteoarthritis, there is a lot you can do to make daily living easier. Osteoarthritis (called OA throughout this booklet) is a condition of the joints affecting almost everyone as they get older.

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Maximum Order: 5


Living with rheumatoid arthritis

Format: Booklet A5

This booklet is for anyone who is living with rheumatoid arthritis (called RA throughout this booklet), or anyone who is interested in finding out more about this condition.

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Maximum Order: 5


Managing pain

Format: Booklet A5

Pain is one of the most common symptoms of arthritis. It can seem difficult to manage, but we aim to help by outlining some effective pain management techniques in this booklet.

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Maximum Order: 1


Norfolk - your guide to care and support for adults 2019/20

Format: Booklet A4

This comprehensive guide to adult social care in Norfolk provides you with information covering falls prevention, safety in the home, accessing help from social care and much more. The listings include details of all care providers in Norfolk, including: East Norfolk, South Norfolk, West Norfolk, North Norfolk, and Norwich.

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Maximum Order: 5


Over 60 and feeling under the weather? (A3 poster)

Format: Poster A3

Over 60 and feeling under the weather? A minor illness can get worse quickly.

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Maximum Order: 2


People over 50 - relationships and sexual health

Format: Custom size

Whether you’re male, female, heterosexual, lesbian, gay, bisexual or transgender, if you are over 50 this guide is for you.

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Physical activity benefits for adults and older adults (flyer)

Format: Flyer A5

Guidelines on the volume, duration, frequency and type of physical activity required to achieve general health benefits.

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Maximum Order: 50


Problems with your memory?

Format: Booklet DL

This introductory booklet aims to help someone understand the possible causes of memory problems. Someone can also find out what to do if they are worried about their memory or someone else’s, and how to get more information.

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Maximum Order: 10


Questions about dementia (A3 poster)

Format: Poster A3

This poster signposts to the Dementia Research Infoline. Someone can have their questions about dementia answered, and find out more about dementia research.

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Maximum Order: 2


Reducing your risk of dementia

Format: Booklet A5

This booklet is for anyone interested in reducing their risk of dementia.

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Maximum Order: 10


Shingles eligibility (A3 poster)

Format: Poster A3

The shingles vaccination can now be offered to all eligible patients. In order to simplify the delivery of the programme, eligibility has been changed to the date a patient turns 70 years (routine cohort) and 78 years (catch up cohort). Patients who attain the age of 70 or 78 can however be opportunistically immunised at any point in the year. Patients remain eligible for the vaccine up until their 80th birthday.

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Maximum Order: 2


Shingles vaccination - who's eligible? (A3 poster)

Format: Poster A3

A poster showing who is eligible for the shingles vaccination in 2017 to 2018: for GP surgeries, hospitals, care homes and primary care settings.

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Maximum Order: 2


Speak up - hand money (A4 poster)

Format: Poster A4

Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.

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Maximum Order: 5


Speak up - if you or someone you know is being abused then we can help (hand money)

Format: Booklet A5

Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.

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Maximum Order: 10


Speak up - if you or someone you know is being abused, then we can help (older woman)

Format: Booklet A5

Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.

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Maximum Order: 20


Speak up - older woman (A4 poster)

Format: Poster A4

Adult abuse is when someone hurts an adult at risk. Safeguarding is preventing the physical, emotional, sexual, psychological and financial abuse of adults who have care and support needs, and acting quickly when abuse is suspected. It can also include neglect, domestic violence, modern slavery, organisational or discriminatory abuse.

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Maximum Order: 10


Staying steady - keep active and reduce your risk of falling

Format: Booklet A5

There are lots of simple things that you can do to help you stay steady on your feet.

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Maximum Order: 20


Summer wise - how to protect yourself in hot weather

Format: Booklet A5

While summer may lift our spirits, temperatures can become dangerously hot. Anyone can be affected by the heat but you may be especially at risk if you're living with a long-term health condition or on some medications.

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Maximum Order: 10


Supporting a person with dementia (easy read)

Format: Booklet A4

This Easy Read factsheet is for people with learning disabilities. It is about how you can support someone you know who has dementia to live well.

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Supporting your independence and wellbeing with Telehealth and Telecare

Format: Booklet DL

This leaflet contains information and advice about equipment that can help people with a long term condition to live independently and manage their condition better.

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Maximum Order: 50


The dementia guide - living well after diagnosis

Format: Booklet A5

This guide is for anyone who has recently been told they have dementia and their friends and family. It includes information about living as well as possible with dementia and about making plans for the future.

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Maximum Order: 5


The flu vaccination winter (2019-20) - who should have it and why

Format: Booklet A5

This leaflet explains to patients how they can help protect themselves and their children against flu this coming winter. It includes information for children, eligible adults and pregnant women, and explains why it’s very important that people at increased risk from flu or who care for someone vulnerable to have their free vaccination every year.

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Maximum Order: 50


There's a vaccine to help protect you from the pain of shingles (postcard)

Format: Postcard

From 1 April 2017, people who are or will be 70, 78 or 79 years of age on that date are eligible for the shingles vaccination.

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Maximum Order: 10


Top tips for keeping warm and well

Format: Booklet A5

This leaflet gives advice on staying well in cold weather, covering issues such as financial help, healthy lifestyle, flu jabs and heating.

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Treatments for dementia

Format: Booklet A4

This booklet gives an overview of the treatments currently available for dementia.

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Maximum Order: 10


Understanding intermediate care, including reablement

Format: Booklet A4

A quick guide for people using intermediate care services.

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Urgent unplanned care needs? Fallen but unhurt? Call Norfolk Swift Response

Format: Postcard

This 24-hour service provides help, support and reassurance if someone has an urgent, unplanned need at home but don’t need the emergency services.

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Maximum Order: 30


We're here to help you stay well this winter (A3 poster)

Format: Poster A3

Downloadable A3 poster for over 65 and people with longer term health conditions with first signs messaging.

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We're here to help you stay well this winter (leaflet)

Format: Booklet A5

This leaflet contains some important information from the NHS to help people to stay well this winter.

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Maximum Order: 5


What is Alzheimer's disease?

Format: Booklet A5

This booklet aims to provide an overview of Alzheimer's Disease.

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Maximum Order: 10


What is dementia with lewy bodies?

Format: Booklet A5

This booklet is for anyone who wants to know more about dementia with Lewy Bodies (DLB).

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Maximum Order: 10


What is dementia? (easy read)

Format: Booklet A4

This Easy Read factsheet is for people with learning disabilities. It is about what dementia is and how it affects people.

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What is vascular dementia?

Format: Booklet A5

This booklet is for anyone who wants to know more about vascular dementia.

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Maximum Order: 10


Winter wise - ways to look after yourself during the coldest months

Format: Booklet A5

Winter can bring extra challenges. Dark evenings and icy pavements can make it hard to get out, while cold weather can make us vulnerable to illness. It's not just severe weather that can cause problems - even average winter temperatures can affect our health.

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Maximum Order: 20


Winter wrapped up - a guide to keeping warm and well this winter

Format: Booklet A5

This guide explains what you can do to get you and your home ready for winter, and helps point you in the right direction if there's a problem.

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Maximum Order: 20


Your mind matters - thinking about your mental health

Format: Booklet A5

Being worried, low, out of sorts, or just struggling to work up the energy to do things you used to enjoy aren't just part and parcel of getting older - they're important signs that you're not feeling as well as you could be. There are lots of reasons why you moods might change. But it's important to realise that if you've not been feeling yourself lately, there's support available.

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Maximum Order: 20